Re: [PATCH v3 1/2] GitLab: Add "Bug" issue reporting template

[Stefan Hajnoczi <stefanha@redhat.com>]

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On Thu, Jun 03, 2021 at 10:20:24AM +0100, Daniel P. Berrangé wrote:
> On Thu, Jun 03, 2021 at 09:45:43AM +0100, Stefan Hajnoczi wrote:
> > On Wed, Jun 02, 2021 at 08:11:28PM -0400, John Snow wrote:
> > > Based loosely on libvirt's template, written by Peter Krempa.
> > > 
> > > CC: Peter Krempa <pkrempa@redhat.com>
> > > Signed-off-by: John Snow <jsnow@redhat.com>
> > > ---
> > >  .gitlab/issue_templates/bug.md | 63 ++++++++++++++++++++++++++++++++++
> > >  1 file changed, 63 insertions(+)
> > >  create mode 100644 .gitlab/issue_templates/bug.md
> > > 
> > > diff --git a/.gitlab/issue_templates/bug.md b/.gitlab/issue_templates/bug.md
> > > new file mode 100644
> > > index 00000000000..9445777252b
> > > --- /dev/null
> > > +++ b/.gitlab/issue_templates/bug.md
> > > @@ -0,0 +1,63 @@
> > > +<!--
> > > +This is the upstream QEMU issue tracker.
> > > +
> > > +Before submitting a bug, please attempt to reproduce your problem using
> > > +the latest development version of QEMU, built from source. See
> > > +https://www.qemu.org/download/#source for instructions on how to do
> > > +this.
> > 
> > It's likely that those unfamiliar with QEMU, especially non-developers,
> > won't be able to do this:
> > 
> > The wording requires the reader to figure out that "latest development
> > version of QEMU" is none of the big 6.0.0, 5.2.0, etc download links at
> > the top of the page but the small text "The latest development happens
> > on the master branch" sentence below the fold. Then they need to look
> > around the page to find out how to download the master branch and build
> > from source.
> > 
> > I suggest referring directly to the build instructions instead of
> > requiring the reader to make several connections in order to do what
> > we're (indirectly) asking:
> > 
> >   Before submitting a bug, please attempt to reproduce the problem with
> >   the latest qemu.git master built from source. See the "To download and
> >   build QEMU from git" section at https://www.qemu.org/download/#source
> >   for instructions.
> 
> I do wonder if this will discourage people from submitting  a bug report,
> if they're unable to actually do this. We have a fairly frequent stream
> of users who seek help trying to build QEMU - usually they fail to even
> get the right depedancies installed.
> 
> Perhaps word it so it doesn't come across as such a strict sounding
> requirement ? I'm not entirely happy with the below text, but something
> more forgiving like:
> 
>    If you are able to, it will facilitate QEMU bug triage if an attempt
>    is made to reproduce the problem with the latest qemu.git master
>    built from source. ...etc..

Sounds good.

Stefan

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