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From: Pshou <pshou@realtek.com>
To: Derek Gordon <derek@derekgordon.com>
Cc: Kai-Heng Feng <kai.heng.feng@canonical.com>,
	"alsa-devel@alsa-project.org" <alsa-devel@alsa-project.org>,
	Kailang <kailang@realtek.com>, "tiwai@suse.com" <tiwai@suse.com>,
	CHLin <doomko@realtek.com>
Subject: 回覆: No sound output on Zen AIO 27 Z272SD_Z272SD
Date: Mon, 15 Apr 2019 23:59:38 +0000	[thread overview]
Message-ID: <126650E837C1704F92183C9FD34C1CCE18DA51AB@RTITMBSVM07.realtek.com.tw> (raw)
In-Reply-To: <CAGGMHBOGDUnMewBTrZgoBKFk_A4sNF4fEXwfH9Ay8SNTzjy0-g@mail.gmail.com>

Added CHLin

寄件者: Derek Gordon <derek@derekgordon.com>
寄件日期: 2019年4月13日 21:55
收件者: Pshou <pshou@realtek.com>
副本: Kailang <kailang@realtek.com>; Kai-Heng Feng <kai.heng.feng@canonical.com>; alsa-devel@alsa-project.org; tiwai@suse.com
主旨: Re: No sound output on Zen AIO 27 Z272SD_Z272SD

Okay, just for safe keeping here I tested this on mainline 5.1 as well.  Same results.  No audio from any sources.

On Sat, Apr 13, 2019 at 7:39 AM Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> wrote:
I installed alsa-tools via repo.

I booted the latest 4.18.x kernel from Ubuntu.

root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35
nid = 0x20, verb = 0x500, param = 0x35
value = 0x0
root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968  // set PDB floating
nid = 0x20, verb = 0x400, param = 0x8968
value = 0x0
root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01
nid = 0x5b, verb = 0x500, param = 0x1
value = 0x0
root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540
nid = 0x5b, verb = 0x400, param = 0x8540
value = 0x0
root@derek-Zen-AIO-27-Z272SD:/home/derek#

No audio for Youtube.com, local MP3, or the "test speakers" option in Ubuntu settings.




On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> wrote:
Hi,

1. Use Windows to boot to see if there is no sound?
If there is no sound in Windows, it may be a problem with codec or amp, to be sent back to ASUS for repair.

2. Please turn on the following values with hda-verb (alsa-tool -> hda-verb)
./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35
./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968  // set PDB floating
./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01
./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540

Please turn on the sound(mixer), play a song.
If there is a sound. Can Kai-Heng help me get a PATCH file.

Best regards
pshou

-----原始郵件-----
寄件者: Kailang <kailang@realtek.com<mailto:kailang@realtek.com>>
寄件日期: 2019年4月3日 17:12
收件者: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>>; alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org>
副本: tiwai@suse.com<mailto:tiwai@suse.com>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>>; Pshou <pshou@realtek.com<mailto:pshou@realtek.com>>
主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD

Add Pshou.

-----Original Message-----
From: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>>
Sent: Wednesday, April 3, 2019 4:33 PM
To: alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org>
Cc: tiwai@suse.com<mailto:tiwai@suse.com>; Kailang <kailang@realtek.com<mailto:kailang@realtek.com>>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>>
Subject: No sound output on Zen AIO 27 Z272SD_Z272SD

Hi,

Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1].

We’ve tried "model=alc256-asus-aio” but it doesn’t work.

Seems like this platform needs something different than ALC256_FIXUP_ASUS_AIO_GPIO2.

[1] https://bugs.launchpad.net/bugs/1821936

Kai-Heng

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  reply	other threads:[~2019-04-15 23:59 UTC|newest]

Thread overview: 9+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2019-04-03  8:32 No sound output on Zen AIO 27 Z272SD_Z272SD Kai-Heng Feng
2019-04-03  9:12 ` Kailang
2019-04-12  1:36   ` 回覆: " Pshou
2019-04-13 11:39     ` Derek Gordon
2019-04-13 13:55       ` Derek Gordon
2019-04-15 23:59         ` Pshou [this message]
2019-04-18  7:07         ` 回覆: " Pshou
2019-04-18  9:53           ` Derek Gordon
2019-04-19  3:28             ` 回覆: " Pshou

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