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From: Greg KH <gregkh@linuxfoundation.org>
To: Alex Henrie <alexhenrie24@gmail.com>
Cc: Mathias Nyman <mathias.nyman@intel.com>,
	linux-usb@vger.kernel.org, LKML <linux-kernel@vger.kernel.org>
Subject: Re: I'd like to donate a MacBook Pro
Date: Mon, 1 May 2017 03:06:45 -0700	[thread overview]
Message-ID: <20170501100645.GA32063@kroah.com> (raw)
In-Reply-To: <CAMMLpeRhjq+xDjZM-mfBSMk8Rnn3GGVCh5s2BGpSC9caVAybQw@mail.gmail.com>

On Mon, May 01, 2017 at 12:27:41AM -0600, Alex Henrie wrote:
> Dear kernel developers,
> 
> I have a MacBookPro12,1 A1502 with a very annoying problem. Every time
> it boots, the screen stays black for about 90 seconds, and the
> keyboard is unresponsive for an additional 40 seconds. Both the
> internal keyboard and (if present) external USB keyboard are
> unresponsive. This is a big problem because I use LUKS full-disk
> encryption, and I can't put in the password without the keyboard
> working. On every boot, I get something like:
> 
> starting version 232
> 
> A password is required to access the cryptroot volume:
> Enter passphrase for /dev/sda4: [   13.697887] usb 2-3: device not
> accepting address 2, error -62
> [   24.790929] usb2-3: device not accepting address 3, error -62
> [   36.097301] usb2-3: device not accepting address 4, error -62
> [   47.403659] usb2-3: device not accepting address 5, error -62
> [   47.430395] usb2-port3: unable to enumerate USB device
> 
> After the final error message, the keyboard starts working and I can
> input my password. The dmesg log contains an additional error,
> "xhci_hcd 0000:00:14.0: Timeout while waiting for setup device
> command", interspersed with the "device not accepting address" errors.
> Resetting the SMC and the NVRAM did not help.
> 
> I am confident that this is a common problem because I have found
> various other users complaining about it:
> 
> https://bbs.archlinux.org/viewtopic.php?pid=1613363#p1613363
> https://bbs.archlinux.org/viewtopic.php?pid=1451053#p1451053
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1668105
> https://bugzilla.kernel.org/show_bug.cgi?id=115741
> 
> Mine is an older MacBook model that is not prohibitively expensive
> (about 400 USD). Do any of you think that you can fix this bug? If so,
> I would love to set up an identical model with an identical Arch Linux
> configuration to my own and send it to you to keep and debug.

You are not saying what kernel version you are using here, newer ones
have fixed issues like this.  Have you tried 4.10?  4.11?

thanks,

greg k-h

  reply	other threads:[~2017-05-01 10:07 UTC|newest]

Thread overview: 9+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2017-05-01  6:27 I'd like to donate a MacBook Pro Alex Henrie
2017-05-01 10:06 ` Greg KH [this message]
2017-05-03  4:55   ` Alex Henrie
2017-05-03 11:58     ` Greg KH
2017-05-03 14:35       ` Alex Henrie
2017-05-03 14:58         ` Joerg Roedel
2017-05-04  2:34           ` Alex Henrie
2017-05-11 11:16             ` Mathias Nyman
2017-05-11 20:21               ` Alex Henrie

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