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From: "Limonciello, Mario" <Mario.Limonciello@dell.com>
To: Paul Menzel <pmenzel@molgen.mpg.de>,
	Greg KH <gregkh@linuxfoundation.org>
Cc: Mathias Nyman <mathias.nyman@intel.com>,
	USB list <linux-usb@vger.kernel.org>
Subject: RE: usb usb1-port10: disabled by hub (EMI?), re-enabling...
Date: Tue, 8 Dec 2020 18:16:16 +0000	[thread overview]
Message-ID: <DM6PR19MB2636B65562B4A768A9629E94FACD0@DM6PR19MB2636.namprd19.prod.outlook.com> (raw)
In-Reply-To: <8c5d6edd-d41b-0d86-e0ea-d1a1689625de@molgen.mpg.de>

> >> On a Dell Precision 3540/0M14W7, BIOS 1.9.1 07/06/2020
> >>
> >>      $ lspci -nn | grep -i usb
> >>      00:14.0 USB controller [0c03]: Intel Corporation Cannon Point-LP USB
> 3.1
> >> xHCI Controller [8086:9ded] (rev 30)
> >>      3a:00.0 USB controller [0c03]: Intel Corporation JHL6340 Thunderbolt 3
> >> USB 3.1 Controller (C step) [Alpine Ridge 2C 2016] [8086:15db] (rev 02)
> >>
> >> at each boot Linux 5.6 to 5.9 logs the error below.
> >>
> >>      [   95.528190] usb usb1-port10: disabled by hub (EMI?), re-enabling...
> >>
> >> Everything seems to be fine, so I wonder, why this is level error. Is it a
> >> hardware error?
> >
> > Yes, it is a hardware issue.
> 

To me from your logs it looks like it's Intel BT device with this problem.
https://linux-hardware.org/index.php?id=usb:8087-0aaa

Does BT actually work after bootup completes?

BTW I notice that you are setting auto-suspend on your kernel command line.  Presumably
that's not the default for this module.  Is this possibly causing the behavior?

Also I notice that you have an error loading firmware for the device.  You might check
that you have the latest firmware from linux-firmware.  If you do - maybe it's related
to the HW error?

[  105.743441] Bluetooth: hci0: Failed to send firmware data (-110)
[  105.743558] Bluetooth: hci0: sending frame failed (-19)
[  105.743633] Bluetooth: hci0: Intel reset sent to retry FW download

And lastly if you want to confirm it's actually BT causing the problem, I believe you
should be able to turn off BT in UEFI firmware setup.

> Thank you for the confirmation. Mario, do you know if this issues is
> known to the Dell hardware team?
> 

I'm sorry, I don't know.  You would need to work with the support team on a case.

My own opinion:
I would suspect you'll have a better result if there is a functional issue to show.

  reply	other threads:[~2020-12-08 18:22 UTC|newest]

Thread overview: 5+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2020-12-08  8:18 usb usb1-port10: disabled by hub (EMI?), re-enabling Paul Menzel
2020-12-08  8:57 ` Greg KH
2020-12-08  9:27   ` Paul Menzel
2020-12-08 18:16     ` Limonciello, Mario [this message]
2020-12-12 11:01       ` Paul Menzel

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