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From: Alan Stern <stern@rowland.harvard.edu>
To: Frederik Himpe <fhimpe@telenet.be>
Cc: linux-kernel@vger.kernel.org,
	<linux-uvc-devel@lists.sourceforge.net>,
	<linux-usb@vger.kernel.org>
Subject: Re: Logitech HD Webcam C525 does not work when connected to USB 2 port, works on USB 3
Date: Sat, 30 Jun 2012 22:12:07 -0400 (EDT)	[thread overview]
Message-ID: <Pine.LNX.4.44L0.1206302209270.6344-100000@netrider.rowland.org> (raw)
In-Reply-To: <1341084110.4862.15.camel@piranha.localdomain>

On Sat, 30 Jun 2012, Frederik Himpe wrote:

> Hello,
> 
> I've got a Logitech HD Webcam C525 using the uvcvideo module and I use
> Linux 3.5 RC4. When this camera is connected to a USB2 port, it does not
> work most of the time. However it does work fine when connected to a USB
> 3 port. In Windows it works on both ports.

...

> Complete dmesg and lsusb -v output about a failed attempt (on USB 2
> port) and a succeeded attempt (on USB 3) can be found on
> http://artipc10.vub.ac.be/~frederik/webcam/

A usbmon trace would be more helpful.  Or perhaps a pair of traces, one 
for the USB-2 port and one for the USB-3 port.  See the instructions in 
Documentation/usb/usbmon.txt.

Those disconnections in your dmesg logs are not normal.  They could be 
caused by a hardware incompatibility or by a software problem -- 
although if it were software then I would expect the same thing to 
happen with the USB-3 port.

Alan Stern


  reply	other threads:[~2012-07-01  2:12 UTC|newest]

Thread overview: 13+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2012-06-30 19:21 Logitech HD Webcam C525 does not work when connected to USB 2 port, works on USB 3 Frederik Himpe
2012-07-01  2:12 ` Alan Stern [this message]
2012-07-01 12:34   ` Frederik Himpe
2012-07-01 15:54     ` Alan Stern
2012-07-02 20:12       ` Frederik Himpe
2012-07-03  0:40         ` Alan Stern
2012-07-04 18:21           ` Frederik Himpe
2012-07-04 18:42             ` Alan Stern
2012-07-04 20:19               ` Frederik Himpe
2012-07-05  1:20                 ` Alan Stern
2012-07-05 19:35                   ` Frederik Himpe
2012-07-05 21:24                     ` Alan Stern
2012-07-11  6:11                       ` Heinz Diehl

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