[Bug 103783] atombios stuck in loop for more than 5secs

[Bug 103783] atombios stuck in loop for more than 5secs

[bugzilla-daemon]

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

            Bug ID: 103783
           Summary: atombios stuck in loop for more than 5secs
           Product: DRI
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: DRM/AMDgpu
          Assignee: dri-devel@lists.freedesktop.org
          Reporter: renebarbosafl@gmail.com

Created attachment 135524
  --> https://bugs.freedesktop.org/attachment.cgi?id=135524&action=edit
dmesg

Hello there,

I'm using Ubuntu 17.10 (fully updated) and my system is crashing at shutdown.
It's freezing until I force a reboot/shutdown using Magic SysRq.

The error is:

Nov 6 22:16:49 rene-Inspiron-5447 kernel: [ 248.294280] [drm:atom_op_jump
[amdgpu]] *ERROR* atombios stuck in loop for more than 5secs aborting
Nov 6 22:16:49 rene-Inspiron-5447 kernel: [ 248.294336]
[drm:amdgpu_atom_execute_table_locked [amdgpu]] *ERROR* atombios stuck
executing 75A8 (len 272, WS 0, PS 4) @ 0x75F1
Nov 6 22:16:49 rene-Inspiron-5447 kernel: [ 248.294384]
[drm:amdgpu_atom_execute_table_locked [amdgpu]] *ERROR* atombios stuck
executing 640C (len 68, WS 0, PS 8) @ 0x6430]

This behavior is only happening when my laptop is charging. When running on
battery I got a clean shutdown/reboot.

Already tried to run the latest kernel package from
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14 and the problem is exactly
the same.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-16-generic 4.13.0-16.19 [modified:
boot/vmlinuz-4.13.0-16-generic]
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rene 1249 F.... pulseaudio
 /dev/snd/controlC0: rene 1249 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed Nov 8 01:00:51 2017
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=0f3b9237-1086-430d-be15-043b9ca00fd2
InstallationDate: Installed on 2017-11-06 (1 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Dell Inc. Inspiron 5447
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic.efi.signed
root=UUID=1237aa76-9a2f-4a06-8552-526f124914ff ro quiet splash
acpi_backlight=intel_backlight
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic N/A
 linux-firmware 1.169
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/25/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0MHP6R
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias:
dmi:bvnDellInc.:bvrA10:bd08/25/2016:svnDellInc.:pnInspiron5447:pvrA10:rvnDellInc.:rn0MHP6R:rvrA00:cvnDellInc.:ct8:cvrA10:
dmi.product.family: 00
dmi.product.name: Inspiron 5447
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.

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[Bug 103783] atombios stuck in loop for more than 5secs

[bugzilla-daemon]

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #1 from Rene Barbosa <renebarbosafl@gmail.com> ---
Created attachment 135525
  --> https://bugs.freedesktop.org/attachment.cgi?id=135525&action=edit
lspci

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[Bug 103783] atombios stuck in loop for more than 5secs

[bugzilla-daemon]

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #2 from Rene Barbosa <renebarbosafl@gmail.com> ---
Created attachment 135526
  --> https://bugs.freedesktop.org/attachment.cgi?id=135526&action=edit
modules

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

Alex Deucher <alexdeucher@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
 Attachment #135524|application/x-desktop       |text/plain
          mime type|                            |

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[Bug 103783] atombios stuck in loop for more than 5secs

[bugzilla-daemon]

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #3 from Alex Deucher <alexdeucher@gmail.com> ---
(In reply to Rene Barbosa from comment #0)
> Created attachment 135524 [details]
> dmesg

Looks like you attached the wrong file.  Please attach your full dmesg output.

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[Bug 103783] atombios stuck in loop for more than 5secs

[bugzilla-daemon]

[-- Attachment #1.1: Type: text/plain, Size: 594 bytes --]

https://bugs.freedesktop.org/show_bug.cgi?id=103783

Rene Barbosa <renebarbosafl@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
 Attachment #135524|0                           |1
        is obsolete|                            |

--- Comment #4 from Rene Barbosa <renebarbosafl@gmail.com> ---
Created attachment 135527
  --> https://bugs.freedesktop.org/attachment.cgi?id=135527&action=edit
dmesg

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #5 from Rene Barbosa <renebarbosafl@gmail.com> ---
Err. Sorry about that.
I've uploaded the correct file now.

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #6 from Rene Barbosa <renebarbosafl@gmail.com> ---
An interesting information: It's only with open source amdgpu driver. With
amdgpu-pro it's not happening but this driver isn't compatible with Ubuntu
17.10.

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #7 from vkrevs@yahoo.com ---
I've got a similar issue on a recently purchased Dell Inspiron 5770 with an AMD
Radeon 530 graphics card with openSUSE Tumbleweed.

Reboot or attempt to switch to text console causes a hang and /var/log/messages
contains the above message + kernel bug with a stack trace. Full details are
here:

https://bugzilla.opensuse.org/show_bug.cgi?id=1068793

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #8 from Rene Barbosa <renebarbosafl@gmail.com> ---
vkrevs@yahoo.com, 

Are you using TLP or something similar?

I ran some tests and found that's only happening when using TLP. Tried with
Ubuntu 17.10 and Fedora 27, same results.

Regards, 
Rene Barbosa

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #9 from vkrevs@yahoo.com ---
Looks like TLP was installed on my laptop at initial installation time.

rpm -qa  | grep -i tlp
tlp-1.0-1.2.noarch
tlp-rdw-1.0-1.2.noarch


The latest openSUSE Tumbleed snapshot switched to 4.14 kernel - I got the same
issue with that too on first boot. The bug report in openSUSE's bugzilla
contains the /var/log/messages for that first boot with 4.14.

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #10 from vkrevs@yahoo.com ---
OTOH, TLP services are not enabled according to tlp-stat -s, so does that mean
my laptop is not using TLP after all?

tlp-stat -s
--- TLP 1.0 --------------------------------------------

+++ System Info
System         = Dell Inc. Inspiron 5770
BIOS           = 1.0.5
Release        = "openSUSE Tumbleweed"
Kernel         = 4.14.0-1-default #1 SMP PREEMPT Mon Nov 13 21:02:46 UTC 2017
(ab9e909) x86_64
/proc/cmdline  = BOOT_IMAGE=/boot/vmlinuz-4.14.0-1-default
root=UUID=d58e8e85-bfdd-4a74-a694-5149ccd85110 quiet resume=/dev/sda3
splash=silent quiet showopts
Init system    = systemd v234
Boot mode      = UEFI

+++ TLP Status
State          = enabled
Last run       = 11:02:47,     14 sec(s) ago
Mode           = AC
Power source   = AC

Notice: tlp.service is not enabled -- invoke "systemctl enable tlp.service" to
correct this!
Notice: tlp-sleep.service is not enabled -- invoke "systemctl enable
tlp-sleep.service" to correct this!
Notice: systemd-rfkill.service is not masked -- invoke "systemctl mask
systemd-rfkill.service" to correct this!

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #11 from Rene Barbosa <renebarbosafl@gmail.com> ---
These systemd services are not running but according to tlp-stat, it's enabled.
Can you try to uninstall these packages and see if the error persists?

In my laptop, the problem is only happening when I install/enable them. Is it a
power management bug?

Regards, 
Rene Barbosa

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #12 from vkrevs@yahoo.com ---
Uninstalling tlp and tlp-rdw packages eliminates the error. 

What I don't get is that runtime pm for amggpu driver is supposed to be
disabled by default according to TLP docs.

I'll try reinstalling TLP and follow the TLP troubleshooting guide to see
exactly what setting is causing this.

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #13 from Rene Barbosa <renebarbosafl@gmail.com> ---
Hey, 

Is your system using 'pcieport' module?

I've added it to RUNTIME_PM_DRIVER_BLACKLIST in TLP's configuration and now the
problem is fixed!

Not sure why it's happening in Linux 4.13+ and not in 4.4 with AMDGPU-Pro
installed.

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

--- Comment #14 from vkrevs@yahoo.com ---
Hi Rene,

Sorry for the delay in responding. Thanks for your suggestion regarding the
pcieport module. Adding it to RUNTIME_PM_DRIVER_BLACKLIST does fix the problem
while TLP is installed.

Vadym

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[Bug 103783] atombios stuck in loop for more than 5secs

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https://bugs.freedesktop.org/show_bug.cgi?id=103783

Martin Peres <martin.peres@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |MOVED

--- Comment #15 from Martin Peres <martin.peres@free.fr> ---
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been
closed from further activity.

You can subscribe and participate further through the new bug through this link
to our GitLab instance: https://gitlab.freedesktop.org/drm/amd/issues/261.

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