[Bug 214311] New: megaraid_sas - no disks detected

[Bug 214311] New: megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

            Bug ID: 214311
           Summary: megaraid_sas - no disks detected
           Product: IO/Storage
           Version: 2.5
    Kernel Version: 5.10.0
          Hardware: Intel
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: blocking
          Priority: P1
         Component: SCSI
          Assignee: linux-scsi@vger.kernel.org
          Reporter: jarek@poczta.srv.pl
        Regression: No

Dell R340 with PERC H330 - disks not detected.

lspci:

02:00.0 RAID bus controller: LSI Logic / Symbios Logic MegaRAID SAS-3 3008
[Fury] (rev 02)

dmesg:

megaraid_sas 0000:02:00.0: Performance mode :Latency
megaraid_sas 0000:02:00.0: FW supports sync cache: No
megaraid_sas 0000:02:00.0: megasas_disable_intr_fusion is called
outband_intr_mask:0x40000009
megaraid_sas 0000:02:00.0: Ignore DCMD timeout: megasas_get_ctrl_info 5274
megaraid_sas 0000:02:00.0: Could not get controller info. Fail from
megasas_init_adapter_fusion 1865
megaraid_sas 0000:02:00.0: Failed from megasas_init_fw 6406

This machine works OK with kernel 4.19.0. Debian 11, Clonezilla 2.7.3-19 does
not detect disks.

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

--- Comment #1 from Jarek (jarek@poczta.srv.pl) ---
The problem happens only when Boot option is set to BIOS. With UEFI boot,
kernel 5.10.0 detects disks properly. Kernel 4.19 detects disks in both cases.

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Re: [Bug 214311] New: megaraid_sas - no disks detected

[Salvatore Bonaccorso]

Hi,

On Sat, Sep 04, 2021 at 11:23:59AM +0000, bugzilla-daemon@bugzilla.kernel.org wrote:
> https://bugzilla.kernel.org/show_bug.cgi?id=214311
> 
>             Bug ID: 214311
>            Summary: megaraid_sas - no disks detected
>            Product: IO/Storage
>            Version: 2.5
>     Kernel Version: 5.10.0
>           Hardware: Intel
>                 OS: Linux
>               Tree: Mainline
>             Status: NEW
>           Severity: blocking
>           Priority: P1
>          Component: SCSI
>           Assignee: linux-scsi@vger.kernel.org
>           Reporter: jarek@poczta.srv.pl
>         Regression: No
> 
> Dell R340 with PERC H330 - disks not detected.
> 
> lspci:
> 
> 02:00.0 RAID bus controller: LSI Logic / Symbios Logic MegaRAID SAS-3 3008
> [Fury] (rev 02)
> 
> dmesg:
> 
> megaraid_sas 0000:02:00.0: Performance mode :Latency
> megaraid_sas 0000:02:00.0: FW supports sync cache: No
> megaraid_sas 0000:02:00.0: megasas_disable_intr_fusion is called
> outband_intr_mask:0x40000009
> megaraid_sas 0000:02:00.0: Ignore DCMD timeout: megasas_get_ctrl_info 5274
> megaraid_sas 0000:02:00.0: Could not get controller info. Fail from
> megasas_init_adapter_fusion 1865
> megaraid_sas 0000:02:00.0: Failed from megasas_init_fw 6406
> 
> This machine works OK with kernel 4.19.0. Debian 11, Clonezilla 2.7.3-19 does
> not detect disks.

This sounds very similar to one bug report which was reported
downstream in Debian at https://bugs.debian.org/992304

Followup to the bugzilla bug 214311
(https://bugzilla.kernel.org/show_bug.cgi?id=214311) suggests that it
works when booting with BIOS, not with UEFI boot.

Regards,
Salvatore

[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

--- Comment #2 from Salvatore Bonaccorso (carnil@debian.org) ---
Hi,

On Sat, Sep 04, 2021 at 11:23:59AM +0000, bugzilla-daemon@bugzilla.kernel.org
wrote:
> https://bugzilla.kernel.org/show_bug.cgi?id=214311
> 
>             Bug ID: 214311
>            Summary: megaraid_sas - no disks detected
>            Product: IO/Storage
>            Version: 2.5
>     Kernel Version: 5.10.0
>           Hardware: Intel
>                 OS: Linux
>               Tree: Mainline
>             Status: NEW
>           Severity: blocking
>           Priority: P1
>          Component: SCSI
>           Assignee: linux-scsi@vger.kernel.org
>           Reporter: jarek@poczta.srv.pl
>         Regression: No
> 
> Dell R340 with PERC H330 - disks not detected.
> 
> lspci:
> 
> 02:00.0 RAID bus controller: LSI Logic / Symbios Logic MegaRAID SAS-3 3008
> [Fury] (rev 02)
> 
> dmesg:
> 
> megaraid_sas 0000:02:00.0: Performance mode :Latency
> megaraid_sas 0000:02:00.0: FW supports sync cache: No
> megaraid_sas 0000:02:00.0: megasas_disable_intr_fusion is called
> outband_intr_mask:0x40000009
> megaraid_sas 0000:02:00.0: Ignore DCMD timeout: megasas_get_ctrl_info 5274
> megaraid_sas 0000:02:00.0: Could not get controller info. Fail from
> megasas_init_adapter_fusion 1865
> megaraid_sas 0000:02:00.0: Failed from megasas_init_fw 6406
> 
> This machine works OK with kernel 4.19.0. Debian 11, Clonezilla 2.7.3-19 does
> not detect disks.

This sounds very similar to one bug report which was reported
downstream in Debian at https://bugs.debian.org/992304

Followup to the bugzilla bug 214311
(https://bugzilla.kernel.org/show_bug.cgi?id=214311) suggests that it
works when booting with BIOS, not with UEFI boot.

Regards,
Salvatore

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

Nikolay Zaynelov (mravunko@yahoo.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mravunko@yahoo.com

--- Comment #3 from Nikolay Zaynelov (mravunko@yahoo.com) ---
Hi,

I reported the bug in the Debian bug tracker.

I confirm that in (Legacy) BIOS mode the disk array is not visible and in UEFI
mode is visible.

Kind regards,
Nikolay

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

--- Comment #4 from Sharma, Jaikumar (jaikumar.sharma@gmail.com) ---
Hi,

In fact this bug is blocker for us with respect to bug tracker
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=992304 , is there any
workaround available for this or an early fix is anticipated? 

Regards,
Jaikumar

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

Sumit Saxena (sumit.saxena@broadcom.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |sumit.saxena@broadcom.com

--- Comment #5 from Sumit Saxena (sumit.saxena@broadcom.com) ---
Driver fails to get controller information from controller firmware which leads
to the driver load failure and disks don't get exposed to OS.
It may be the controller firmware problem. Please ensure the latest controller
firmware is flashed. If the issue persists with the latest controller firmware,
please contact Broadcom support channel.

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

--- Comment #6 from Sharma, Jaikumar (jaikumar.sharma@gmail.com) ---
But surprisingly, Debian 10 has no issues in terms of disk detection and
installation of OS in headless mode but on Debian 11 it fails?
Debian 10 has 4.19.x kernel and Debian 11 has 5.10.x kernel (which is exposing
this behavior)? Just out of curiosity, what leads to this failure?
So, 5.10 kernel interaction with same RAID controller firmware is suspiciously
broken?
More clarity on this would lead to issues detection and fixes.
Thanks!

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

Gabriel Rolland (rollopack@gmail.com) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |rollopack@gmail.com

--- Comment #7 from Gabriel Rolland (rollopack@gmail.com) ---
Same problem with the Dell PowerEdge T140 with LSI MegaRAID SAS-3 3008 
[Fury] (rev 02) and linux-image-5.10.0-19-amd64 (NO UEFI)

No problem booting with the old 4.19.0-22-amd64 kernel

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

--- Comment #8 from Gabriel Rolland (rollopack@gmail.com) ---
(In reply to Gabriel Rolland from comment #7)
> Same problem with the Dell PowerEdge T140 with LSI MegaRAID SAS-3 3008 
> [Fury] (rev 02) and linux-image-5.10.0-19-amd64 (NO UEFI)
> 
> No problem booting with the old 4.19.0-22-amd64 kernel


The problem is still present with linux-image-5.19.11 :-(

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[Bug 214311] megaraid_sas - no disks detected

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214311

Manu (manu@unam.re) changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |manu@unam.re

--- Comment #9 from Manu (manu@unam.re) ---
I had the same problem with Dell Poweredge R340 and RAID0. I could not verify
with UEFI because If UEFI is enable it does not detect the VirtualDisk.

My fix for linux-image-5.10.0-26-amd64 was adding to grub CMDLINE
"intel_iommu=on iommu=pt"

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