From mboxrd@z Thu Jan 1 00:00:00 1970 Received: from bombadil.infradead.org (bombadil.infradead.org [198.137.202.133]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by smtp.subspace.kernel.org (Postfix) with ESMTPS id CC8F05A88; Fri, 30 Sep 2022 20:05:16 +0000 (UTC) DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=infradead.org; s=bombadil.20210309; h=Content-Transfer-Encoding: Content-Type:In-Reply-To:From:References:Cc:To:Subject:MIME-Version:Date: Message-ID:Sender:Reply-To:Content-ID:Content-Description; bh=gxAcXgV1LDV4vzBWpZ/qZt853xhT17W2/uV47tPaqec=; b=LI64qn7u3WVEHhykrURq5oQUi+ RZjHefVco06xCFv3XqVdv3rbhN4RFM2YjOHvpeQVpRwO/TpyyWNokGebc34K9/A2S6MLkOgVbBb8f THhsbGenA+GcI6tkk55Bfb80Td5OUHDX2QVd2QLPmA3uus44kVsvhDye7aAhv6AZ4c1p8xd0W9+sM oVpClL97m5g22SEbDskOTRk+QcXcw4o/A7f7VSlrFEYeyVPaR6RpRuqc5q/3Mk8goImg5Ji6NFqzk Ni4POOTDsF50Y8tMtcRJk/IrZ1BQfI9pqiCKp6ZE83gYNQnZ06SLObfSp/Qc2lQe1mBPvHzVgtOKb hgibOMzg==; Received: from [2601:1c2:d80:3110::a2e7] by bombadil.infradead.org with esmtpsa (Exim 4.94.2 #2 (Red Hat Linux)) id 1oeMFN-00BJGq-Vv; Fri, 30 Sep 2022 20:04:34 +0000 Message-ID: <5c6a16c6-f762-9fcf-714e-3dd98137c556@infradead.org> Date: Fri, 30 Sep 2022 13:04:30 -0700 Precedence: bulk X-Mailing-List: ksummit@lists.linux.dev List-Id: List-Subscribe: List-Unsubscribe: MIME-Version: 1.0 User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Thunderbird/102.2.2 Subject: Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues" Content-Language: en-US To: "Luck, Tony" , "Bird, Tim" , Laurent Pinchart , Thorsten Leemhuis Cc: Slade Watkins , "Artem S. Tashkinov" , Konstantin Ryabitsev , "workflows@vger.kernel.org" , LKML , Greg Kroah-Hartman , "Torvalds, Linus" , "regressions@lists.linux.dev" , "ksummit@lists.linux.dev" References: <05d149a0-e3de-8b09-ecc0-3ea73e080be3@leemhuis.info> <93a37d72-9a88-2eec-5125-9db3d67f5b65@gmx.com> <20220929130410.hxtmwmoogzkwcey7@meerkat.local> <7b427b41-9446-063d-3161-e43eb2e353f9@gmx.com> <20220929135325.4riz4ijva2vc7q5p@meerkat.local> <95c3384b-53d0-fd6c-6ec5-a7e03fdeddfc@gmx.com> From: Randy Dunlap In-Reply-To: Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit On 9/30/22 10:28, Luck, Tony wrote: >> E-mails sent from a web interface could have as much structure as you'd like. >> So one avenue would be to set up a nice interface for bug reporting, that just >> delivered the form data in e-mail format to the proposed bug-receiving mail list. > > Web interfaces have the advantage that they can be full of boxes which indicate > useful details to supply. Like what kernel version? Did this work on an older version, > is so, which one? Which CPU vendor/model are you using? Is there an error message? > Are there warnings in the console log before the error? Can you upload a full console log? > Does this happen repeatably? What are the steps to reproduce? > > Etc.etc. We have Documentation for all of that, but (a) people don't read documentation and/or (b) it's too longwinded (not brief). > Sometimes it takes a few round trips by e-mail to establish the baseline facts. Ack. -- ~Randy