Re: [PATCH v1 (RFC)] docs: discourage users from using bugzilla.kernel.org

From: "Artem S. Tashkinov" <aros@gmx.com>
To: Jani Nikula <jani.nikula@linux.intel.com>,
	Linux Kernel Mailing List <linux-kernel@vger.kernel.org>,
	linux-doc@vger.kernel.org
Subject: Re: [PATCH v1 (RFC)] docs: discourage users from using bugzilla.kernel.org
Date: Mon, 8 Nov 2021 13:17:45 +0000	[thread overview]
Message-ID: <e8091012-dfac-ce9f-1b78-b07213a110e1@gmx.com> (raw)
In-Reply-To: <871r3q950t.fsf@intel.com>

On 11/8/21 13:00, Jani Nikula wrote:
> On Mon, 08 Nov 2021, "Artem S. Tashkinov" <aros@gmx.com> wrote:
>> It does *not* help one bit that we have different bug trackers and
>> mailing lists for a *single* component which is the kernel. No other
>> software project under the sun makes the user rack their head trying to
>> understand how and where to post bug reports.
>
> I suppose the kernel is a single component only from a fairly narrow
> user centric view. Sure, it would be nice, from a user perspective, to
> have a single bug tracker for everything. But behind the scenes, the
> kernel development community is so broad and fragmented it's basically
> impossible to get people to agree on a tracker that would suit everyone
> and that everyone would use. Furthermore, there are users that insist on
> reporting bugs on their own terms anyway, refusing to sign up to any
> trackers.
>
> Arguably "the single bug tracker" most users should report their kernel
> problems for triage first is their distro bug tracker.
>
>> Can we shut down bugzilla.kernel.org completely? In its current form
>> it's nothing but disgrace.
>
> Works for me, ymmv.

Linux hackers probably don't need anything at all, I'm talking about
average people.

 From the Official Debian documentation (
https://wiki.debian.org/DebianKernelReportingBugs ):

 > "If an oops is reproducible on latest please notify upstream via
email. Another way to notify upstream is to file a bug in
https://bugzilla.kernel.org/".

Lots of bug reports about the kernel in the Debian bug tracker see this:

 > "Report upstream".

Which is the opposite of what you can see at bugzilla.kernel.org

It's quite amazing that absolute most distros except maybe RedHat and
Ubuntu have zero people who can actually resolve kernel bugs yet the
kernel bugzilla denies the option of using it.

Anyways, looks like all the responsible people have their ears shut, so
let's leave everything as it is.