[Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Koba Ko]

hi All,
I have a machine and there's only intel gpu.
the secureboot and vt-d is enabled in BIOS.
On the Ubuntu desktop, I do s2idle first and restart the machine.
The machine can't restart successfully, so I need to press the power
button to shutdown.
I tried  each of the following and the issue can't be triggered.
1. disable secure boot in BIOS.
2. intel_iommu=off.
3. intel_iomm=igfx_off.
4. nomodeset
5. i915.modeset=0.

After I investigate further, find inte_iommu keeps checking the status
of DMA_GSTS_TES.
During the procedure of restart, the driver would disable iommu translation and
check the status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.

If you need more information, I can provide it.

Thanks
Koba Ko
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RE: [Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Limonciello, Mario]

> -----Original Message-----
> From: iommu <iommu-bounces@lists.linux-foundation.org> On Behalf Of Koba Ko
> Sent: Sunday, June 14, 2020 10:47 PM
> To: David Woodhouse; Lu Baolu; Joerg Roedel
> Cc: iommu@lists.linux-foundation.org; Kai Heng Feng; Linux Kernel Mailing
> List
> Subject: [Issue]platform/x86: iommu: System can't shutdown because iommu
> driver keeps checking the status of DMA_GSTS_TES
> 
> hi All,
> I have a machine and there's only intel gpu.
> the secureboot and vt-d is enabled in BIOS.
> On the Ubuntu desktop, I do s2idle first and restart the machine.
> The machine can't restart successfully, so I need to press the power
> button to shutdown.
> I tried  each of the following and the issue can't be triggered.
> 1. disable secure boot in BIOS.

Just to explain why this happens, on many of Dell's systems VT-d is only enabled
when secure boot is enabled.

> 2. intel_iommu=off.
> 3. intel_iomm=igfx_off.
> 4. nomodeset
> 5. i915.modeset=0.
> 
> After I investigate further, find inte_iommu keeps checking the status
> of DMA_GSTS_TES.
> During the procedure of restart, the driver would disable iommu translation
> and
> check the status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.
> 
> If you need more information, I can provide it.
> 
> Thanks
> Koba Ko
> _______________________________________________
> iommu mailing list
> iommu@lists.linux-foundation.org
> https://lists.linuxfoundation.org/mailman/listinfo/iommu

This is reported on TGL pre-production system, but actually same symptom is also
happening in ICL production systems such as XPS 7390 2-in-1 and XPS 9300.

Details for the ICL issue are available here:
https://bugzilla.kernel.org/show_bug.cgi?id=206571

A user did bisect it back to commit 6c3a44ed3c553c324845744f30bcd1d3b07d61fd in
5.5.  Glancing through the code and comparing the suspend case, I would ask is it
just a case of missing a flush at shutdown (IE iommu_flush_all)?

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Re: [Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Koba Ko]

Hi Mario
On Fri, Jul 10, 2020 at 4:58 AM Limonciello, Mario
<Mario.Limonciello@dell.com> wrote:
>
> > -----Original Message-----
> > From: iommu <iommu-bounces@lists.linux-foundation.org> On Behalf Of Koba Ko
> > Sent: Sunday, June 14, 2020 10:47 PM
> > To: David Woodhouse; Lu Baolu; Joerg Roedel
> > Cc: iommu@lists.linux-foundation.org; Kai Heng Feng; Linux Kernel Mailing
> > List
> > Subject: [Issue]platform/x86: iommu: System can't shutdown because iommu
> > driver keeps checking the status of DMA_GSTS_TES
> >
> > hi All,
> > I have a machine and there's only intel gpu.
> > the secureboot and vt-d is enabled in BIOS.
> > On the Ubuntu desktop, I do s2idle first and restart the machine.
> > The machine can't restart successfully, so I need to press the power
> > button to shutdown.
> > I tried  each of the following and the issue can't be triggered.
> > 1. disable secure boot in BIOS.
>
> Just to explain why this happens, on many of Dell's systems VT-d is only enabled
> when secure boot is enabled.
>
> > 2. intel_iommu=off.
> > 3. intel_iomm=igfx_off.
> > 4. nomodeset
> > 5. i915.modeset=0.
> >
> > After I investigate further, find inte_iommu keeps checking the status
> > of DMA_GSTS_TES.
> > During the procedure of restart, the driver would disable iommu translation
> > and
> > check the status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.
> >
> > If you need more information, I can provide it.
> >
> > Thanks
> > Koba Ko
> > _______________________________________________
> > iommu mailing list
> > iommu@lists.linux-foundation.org
> > https://lists.linuxfoundation.org/mailman/listinfo/iommu
>
> This is reported on TGL pre-production system, but actually same symptom is also
> happening in ICL production systems such as XPS 7390 2-in-1 and XPS 9300.
>
> Details for the ICL issue are available here:
> https://bugzilla.kernel.org/show_bug.cgi?id=206571
>
> A user did bisect it back to commit 6c3a44ed3c553c324845744f30bcd1d3b07d61fd in
> 5.5.  Glancing through the code and comparing the suspend case, I would ask is it
> just a case of missing a flush at shutdown (IE iommu_flush_all)?
>
If dma translation doesn't be disabled during shutdown, the machine
would be powered off successfully.
I have tried to flush before disabled and this can't affect the result
of the issue.

koba ko
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[Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Koba Ko]

[-- Attachment #1.1: Type: text/plain, Size: 725 bytes --]

hi All,
I have a machine and there's only intel gpu.
the secureboot and vt-d is enabled in BIOS.
On the Ubuntu desktop, I do s2idle first and restart the machine.
The machine can't restart successfully, so I need to press the power button
to shutdown.
I tried  each of the following and the issue can't be triggered.
1. disable secure boot in BIOS.
2. intel_iommu=off.
3. intel_iomm=igfx_off.
4. nomodeset
5. i915.modeset=0.

After I investigate further, find inte_iommu keeps checking the status of
DMA_GSTS_TES.
During the procedure of restart, the driver would disable iommu translation
and
check status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.

If you need more information, I can provide it.

Thanks
*Koba Ko*

[-- Attachment #1.2: Type: text/html, Size: 1810 bytes --]

[-- Attachment #2: Type: text/plain, Size: 156 bytes --]

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Re: [Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Lu Baolu]

Hi Koba Ko,

On 2020/6/15 11:19, Koba Ko wrote:
> hi All,
> I have a machine and there's only intel gpu.
> the secureboot and vt-d is enabled in BIOS.
> On the Ubuntu desktop, I do s2idle first and restart the machine.
> The machine can't restart successfully, so I need to press the 
> power button to shutdown.
> I tried  each of the following and the issue can't be triggered.
> 1. disable secure boot in BIOS.
> 2. intel_iommu=off.
> 3. intel_iomm=igfx_off.
> 4. nomodeset
> 5. i915.modeset=0.
> 
> After I investigate further, find inte_iommu keeps checking the status 
> of DMA_GSTS_TES.
> During the procedure of restart, the driver would disable iommu 
> translation and
> check status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.
> 
> If you need more information, I can provide it.

Do you mind telling what platform is it?

Best regards,
baolu
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Re: [Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Koba Ko]

On Mon, Jun 15, 2020 at 3:20 PM Lu Baolu <baolu.lu@linux.intel.com> wrote:
>
> Hi Koba Ko,
>
> On 2020/6/15 11:19, Koba Ko wrote:
> > hi All,
> > I have a machine and there's only intel gpu.
> > the secureboot and vt-d is enabled in BIOS.
> > On the Ubuntu desktop, I do s2idle first and restart the machine.
> > The machine can't restart successfully, so I need to press the
> > power button to shutdown.
> > I tried  each of the following and the issue can't be triggered.
> > 1. disable secure boot in BIOS.
> > 2. intel_iommu=off.
> > 3. intel_iomm=igfx_off.
> > 4. nomodeset
> > 5. i915.modeset=0.
> >
> > After I investigate further, find inte_iommu keeps checking the status
> > of DMA_GSTS_TES.
> > During the procedure of restart, the driver would disable iommu
> > translation and
> > check status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.
> >
> > If you need more information, I can provide it.
>
> Do you mind telling what platform is it?
>
> Best regards,
> baolu
Hi Baolu,
Sorry, i missed your email.
I'm running on TGL.
My colleague has reported this on bugzilla.
Have tested your patch and it works fine.
https://bugzilla.kernel.org/show_bug.cgi?id=208363

Could you explain more about these patches!? Why do we need  a flag
for active iommu!?

Koba Ko
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Re: [Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Lu Baolu]

Hi Koba,

On 2020/6/30 15:31, Koba Ko wrote:
> On Mon, Jun 15, 2020 at 3:20 PM Lu Baolu <baolu.lu@linux.intel.com> wrote:
>>
>> Hi Koba Ko,
>>
>> On 2020/6/15 11:19, Koba Ko wrote:
>>> hi All,
>>> I have a machine and there's only intel gpu.
>>> the secureboot and vt-d is enabled in BIOS.
>>> On the Ubuntu desktop, I do s2idle first and restart the machine.
>>> The machine can't restart successfully, so I need to press the
>>> power button to shutdown.
>>> I tried  each of the following and the issue can't be triggered.
>>> 1. disable secure boot in BIOS.
>>> 2. intel_iommu=off.
>>> 3. intel_iomm=igfx_off.
>>> 4. nomodeset
>>> 5. i915.modeset=0.
>>>
>>> After I investigate further, find inte_iommu keeps checking the status
>>> of DMA_GSTS_TES.
>>> During the procedure of restart, the driver would disable iommu
>>> translation and
>>> check status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.
>>>
>>> If you need more information, I can provide it.
>>
>> Do you mind telling what platform is it?
>>
>> Best regards,
>> baolu
> Hi Baolu,
> Sorry, i missed your email.
> I'm running on TGL.
> My colleague has reported this on bugzilla.
> Have tested your patch and it works fine.
> https://bugzilla.kernel.org/show_bug.cgi?id=208363
> 
> Could you explain more about these patches!? Why do we need  a flag
> for active iommu!?
> 

We're still investigating this issue. If we find out more, I'll let you
know. Thanks a lot for the reporting.

Best regards,
baolu

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Re: [Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Koba Ko]

Dear Baolu,
On Tue, Jun 30, 2020 at 3:52 PM Lu Baolu <baolu.lu@linux.intel.com> wrote:
>
> Hi Koba,
>
> On 2020/6/30 15:31, Koba Ko wrote:
> > On Mon, Jun 15, 2020 at 3:20 PM Lu Baolu <baolu.lu@linux.intel.com> wrote:
> >>
> >> Hi Koba Ko,
> >>
> >> On 2020/6/15 11:19, Koba Ko wrote:
> >>> hi All,
> >>> I have a machine and there's only intel gpu.
> >>> the secureboot and vt-d is enabled in BIOS.
> >>> On the Ubuntu desktop, I do s2idle first and restart the machine.
> >>> The machine can't restart successfully, so I need to press the
> >>> power button to shutdown.
> >>> I tried  each of the following and the issue can't be triggered.
> >>> 1. disable secure boot in BIOS.
> >>> 2. intel_iommu=off.
> >>> 3. intel_iomm=igfx_off.
> >>> 4. nomodeset
> >>> 5. i915.modeset=0.
> >>>
> >>> After I investigate further, find inte_iommu keeps checking the status
> >>> of DMA_GSTS_TES.
> >>> During the procedure of restart, the driver would disable iommu
> >>> translation and
> >>> check status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.
> >>>
> >>> If you need more information, I can provide it.
> >>
> >> Do you mind telling what platform is it?
> >>
> >> Best regards,
> >> baolu
> > Hi Baolu,
> > Sorry, i missed your email.
> > I'm running on TGL.
> > My colleague has reported this on bugzilla.
> > Have tested your patch and it works fine.
> > https://bugzilla.kernel.org/show_bug.cgi?id=208363
> >
> > Could you explain more about these patches!? Why do we need  a flag
> > for active iommu!?
> >
>
> We're still investigating this issue. If we find out more, I'll let you
> know. Thanks a lot for the reporting.
>
> Best regards,
> baolu
>
Sorry for disturbing,
Do you have any updates for this issue?!
https://bugzilla.kernel.org/show_bug.cgi?id=208363

Koba KO
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Re: [Issue]platform/x86: iommu: System can't shutdown because iommu driver keeps checking the status of DMA_GSTS_TES

[Lu Baolu]

Hi Koba KO,

On 2020/7/7 11:27, Koba Ko wrote:
> Dear Baolu,
> On Tue, Jun 30, 2020 at 3:52 PM Lu Baolu <baolu.lu@linux.intel.com> wrote:
>>
>> Hi Koba,
>>
>> On 2020/6/30 15:31, Koba Ko wrote:
>>> On Mon, Jun 15, 2020 at 3:20 PM Lu Baolu <baolu.lu@linux.intel.com> wrote:
>>>>
>>>> Hi Koba Ko,
>>>>
>>>> On 2020/6/15 11:19, Koba Ko wrote:
>>>>> hi All,
>>>>> I have a machine and there's only intel gpu.
>>>>> the secureboot and vt-d is enabled in BIOS.
>>>>> On the Ubuntu desktop, I do s2idle first and restart the machine.
>>>>> The machine can't restart successfully, so I need to press the
>>>>> power button to shutdown.
>>>>> I tried  each of the following and the issue can't be triggered.
>>>>> 1. disable secure boot in BIOS.
>>>>> 2. intel_iommu=off.
>>>>> 3. intel_iomm=igfx_off.
>>>>> 4. nomodeset
>>>>> 5. i915.modeset=0.
>>>>>
>>>>> After I investigate further, find inte_iommu keeps checking the status
>>>>> of DMA_GSTS_TES.
>>>>> During the procedure of restart, the driver would disable iommu
>>>>> translation and
>>>>> check status of DMA_GSTS_TES until status of DMA_GSTS_TES is 0.
>>>>>
>>>>> If you need more information, I can provide it.
>>>>
>>>> Do you mind telling what platform is it?
>>>>
>>>> Best regards,
>>>> baolu
>>> Hi Baolu,
>>> Sorry, i missed your email.
>>> I'm running on TGL.
>>> My colleague has reported this on bugzilla.
>>> Have tested your patch and it works fine.
>>> https://bugzilla.kernel.org/show_bug.cgi?id=208363
>>>
>>> Could you explain more about these patches!? Why do we need  a flag
>>> for active iommu!?
>>>
>>
>> We're still investigating this issue. If we find out more, I'll let you
>> know. Thanks a lot for the reporting.
>>
>> Best regards,
>> baolu
>>
> Sorry for disturbing,
> Do you have any updates for this issue?!
> https://bugzilla.kernel.org/show_bug.cgi?id=208363

We are in process of collecting what kind of platforms are affected. I
will push the workaround patch to the community as soon as we are done.

Best regards,
baolu
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