i915 GPU HANG: 9:0:0x0, hang on rcs0 but can't report bug

i915 GPU HANG: 9:0:0x0, hang on rcs0 but can't report bug

[info]

Hello everyone,

This is my first message on this mailing list so bear with me. I am
running an Arch based system with kernel 5.3.x, xorg-server 1.20.5 and
xf86-video-intel 1:2.99.917.

Recently I have been receiving GPU HANGS were my screen and mouse freeze
for several seconds at a time. looking in dmesg I get the following:

i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0
[drm] GPU hangs can indicate a bug anywhere in the entire gfx stack,
including userspace.
[drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI
-> DRM/Intel
[drm] drm/i915 developers can then reassign to the right component if
it's not a kernel issue.
[drm] The gpu crash dump is required to analyze gpu hangs, so please
always attach it.
[drm] GPU crash dump saved to /sys/class/drm/card1/error

I saved the output to a file and proceeded to make an account on the
website mentioned. But now I am unable to create a bug report being
greeted by a message "Either no products have been defined to enter bugs
against or you have not been given access to any."

How do I proceed alternatively I can email the dump file and someone
with the appropriate permissions can report it for me.

Kind regards,
Corne Lukken
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Re: i915 GPU HANG: 9:0:0x0, hang on rcs0 but can't report bug

[Chris Wilson]

Quoting info@dantalion.nl (2019-12-09 08:34:28)
> Hello everyone,
> 
> This is my first message on this mailing list so bear with me. I am
> running an Arch based system with kernel 5.3.x, xorg-server 1.20.5 and
> xf86-video-intel 1:2.99.917.
> 
> Recently I have been receiving GPU HANGS were my screen and mouse freeze
> for several seconds at a time. looking in dmesg I get the following:
> 
> i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0
> [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack,
> including userspace.
> [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI
> -> DRM/Intel
> [drm] drm/i915 developers can then reassign to the right component if
> it's not a kernel issue.
> [drm] The gpu crash dump is required to analyze gpu hangs, so please
> always attach it.
> [drm] GPU crash dump saved to /sys/class/drm/card1/error

We're in the middle of migrating to https://gitlab.freedesktop.org/drm/intel/issues/new
and haven't updated all the links in earlier kernels yet.

> I saved the output to a file and proceeded to make an account on the
> website mentioned. But now I am unable to create a bug report being
> greeted by a message "Either no products have been defined to enter bugs
> against or you have not been given access to any."
> 
> How do I proceed alternatively I can email the dump file and someone
> with the appropriate permissions can report it for me.

See
https://patchwork.freedesktop.org/patch/344105/?series=70605&rev=2
-Chris
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