Missing menus in windows after update

Missing menus in windows after update

[John Jason Jordan]

Ubuntu 13.10 x86_64 up to date on laptop with nVidia GeForce GTX 765M.

There were some updates that I applied last week, and ever since I have
missing text in some menus and lists. It is especially bad in Claws Mail
and LibreOffice Writer. However, text appears correctly; it's just the
menus where the text has disappeared. For example, when writing in LO
Writer the part of the window where the typed text appears is fine; but
the menus along the top have just --- instead of the word (File, Edit,
etc.), and if I click on one of the --- the drop-down shows only a --
to the left of the item. None of the style names appear in the styles
toolbar, nor does the name of the font that is in use.

After the update I have:

	libdrm-nouveau2 2.4.46-1-ubuntu1
	xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1

This computer has never had the nVidia proprietary drivers installed.
Nor have I ever tried to use the extra features (bumblebee, etc.). There
are no error messages in Xorg.0.log.

I could use some suggestions for where to look to fix this, or how to
file a bug report. 

Re: Missing menus in windows after update

[Ilia Mirkin]

On Sun, Apr 27, 2014 at 10:41 PM, John Jason Jordan <johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
> Ubuntu 13.10 x86_64 up to date on laptop with nVidia GeForce GTX 765M.
>
> There were some updates that I applied last week, and ever since I have
> missing text in some menus and lists. It is especially bad in Claws Mail
> and LibreOffice Writer. However, text appears correctly; it's just the
> menus where the text has disappeared. For example, when writing in LO
> Writer the part of the window where the typed text appears is fine; but
> the menus along the top have just --- instead of the word (File, Edit,
> etc.), and if I click on one of the --- the drop-down shows only a --
> to the left of the item. None of the style names appear in the styles
> toolbar, nor does the name of the font that is in use.
>
> After the update I have:
>
>         libdrm-nouveau2 2.4.46-1-ubuntu1
>         xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
>
> This computer has never had the nVidia proprietary drivers installed.
> Nor have I ever tried to use the extra features (bumblebee, etc.). There
> are no error messages in Xorg.0.log.
>
> I could use some suggestions for where to look to fix this, or how to
> file a bug report.

Did this work fine before? If so, when was before?

What kernel version are you using? What mesa version do you have installed?

Is this an optimus laptop? If so, do you have the intel card enabled
in the BIOS, or is it set to nvidia-only? In that case, unless you've
specifically set up GPU offloading, your issues would be with the
intel driver.

Can you provide your dmesg + Xorg log? That will answer some of the
above questions.

Are you using a compositor? If so, what happens if you turn it off (or
tell it not to use OpenGL, if that's an option).

  -ilia

Re: Missing menus in windows after update

[John Jason Jordan]

On Sun, 27 Apr 2014 23:01:57 -0400
Ilia Mirkin <imirkin-FrUbXkNCsVf2fBVCVOL8/A@public.gmane.org> dijo:

>On Sun, Apr 27, 2014 at 10:41 PM, John Jason Jordan
><johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
>> Ubuntu 13.10 x86_64 up to date on laptop with nVidia GeForce GTX
>> 765M.
>>
>> There were some updates that I applied last week, and ever since I
>> have missing text in some menus and lists. It is especially bad in
>> Claws Mail and LibreOffice Writer. However, text appears correctly;
>> it's just the menus where the text has disappeared. For example,
>> when writing in LO Writer the part of the window where the typed
>> text appears is fine; but the menus along the top have just ---
>> instead of the word (File, Edit, etc.), and if I click on one of the
>> --- the drop-down shows only a -- to the left of the item. None of
>> the style names appear in the styles toolbar, nor does the name of
>> the font that is in use.
>>
>> After the update I have:
>>
>>         libdrm-nouveau2 2.4.46-1-ubuntu1
>>         xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
>>
>> This computer has never had the nVidia proprietary drivers installed.
>> Nor have I ever tried to use the extra features (bumblebee, etc.).
>> There are no error messages in Xorg.0.log.
>>
>> I could use some suggestions for where to look to fix this, or how to
>> file a bug report.

>Did this work fine before? If so, when was before?

This is a System76 (Linux computer seller) Bonobo Extreme that I bought
early last December. It came with straight Ubuntu, but I wiped it and
installed Xubuntu instead (can't stand Unity). I just did the defaults,
which installed the nouveau driver. A long time ago on another
computer I installed the nVidia proprietary driver and it created a
mess, so I was delighted that everything worked perfectly with the
nouveau driver.

A couple of weeks ago the Update Manager announced that there were some
updates. I do not recall exactly what packages were involved, but I
remember that some of them involved nouveau. About a week ago I finally
installed them, and that is when the problem began.

>What kernel version are you using? What mesa version do you have
>installed?

jjj@Devil-Bonobo:~$ uname -a
Linux Devil-Bonobo 3.11.0-20-generic #34-Ubuntu SMP Tue Apr 1 20:40:25
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Searching in Synaptic on 'mesa' yielded the following:

mesa-common-dev 9.2.1-1ubuntu3
libgl1-mesa-dev 9.2.1-1ubuntu3
linglu1-mesa-dev 9.0.0-1
libglapi-mesa 9.2.1-iubuntu3
libgl1-mesa-glx 9.2.1-1ubuntu3
libglu1-mesa 9.0.0-1
libgl1-mesa-dri 9.2.1-1ubuntu3
libtxc-dxtn-s2tc0 0-git20121227-1
libopeng1-mesa 9.2.1-1ubuntu3
libegl1-mesa 9.2.1-1ubuntu3
xscreensaver-gl 5.15-3ubuntu1
libwxgtk2.8-0 2.8.12.1-14ubuntu1
libgbm1 9.2.1-1ubuntu3
libgles2-mesa 9.2.1-1ubuntu3
libegl1-mesa-drivers 9.2.1-1ubuntu3

>Is this an optimus laptop? If so, do you have the intel card enabled
>in the BIOS, or is it set to nvidia-only? In that case, unless you've
>specifically set up GPU offloading, your issues would be with the
>intel driver.

I believe it is an optimus laptop, but I do not understand much about
those things. I have never touched the BIOS, so it is at the default
that System76 shipped it with. I do know that the nouveau driver is
installed and loaded. I do not do gaming or anything that needs fancy
high speed graphics.

>Can you provide your dmesg + Xorg log? That will answer some of the
>above questions.

Both are really long documents. I did read through the Xorg.0.log file
and found no real error messages. It also noted that the nouveau driver
was loaded, and that it tried to load the nvidia driver but failed
because it is not installed. There is no xorg.conf file.

>Are you using a compositor? If so, what happens if you turn it off (or
>tell it not to use OpenGL, if that's an option).

I have never been interested in special effects, 3D, etc., so it is
using only whatever is installed and set up by default.

If you really need the Xorg.0.log file and the full results of dmesg,
can I attach them to an e-mail to this list?

Thanks for your response, and apologies for not including all the
information the first time. 

Re: Missing menus in windows after update

[Ilia Mirkin]

On Mon, Apr 28, 2014 at 1:33 AM, John Jason Jordan <johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
> On Sun, 27 Apr 2014 23:01:57 -0400 Ilia Mirkin <imirkin-FrUbXkNCsVf2fBVCVOL8/A@public.gmane.org> dijo:
>>On Sun, Apr 27, 2014 at 10:41 PM, John Jason Jordan <johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
> A couple of weeks ago the Update Manager announced that there were some
> updates. I do not recall exactly what packages were involved, but I
> remember that some of them involved nouveau. About a week ago I finally
> installed them, and that is when the problem began.

Would be great to figure out what all you updated, and what introduced
the regression. I believe package managers tend to keep logs of
things, not sure if the Ubuntu one does or where to find those logs.
I'm sure the internet knows though.

>
>>What kernel version are you using? What mesa version do you have
>>installed?
>
> jjj@Devil-Bonobo:~$ uname -a
> Linux Devil-Bonobo 3.11.0-20-generic #34-Ubuntu SMP Tue Apr 1 20:40:25
> UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
>
> Searching in Synaptic on 'mesa' yielded the following:
>
> mesa-common-dev 9.2.1-1ubuntu3
> libgl1-mesa-dev 9.2.1-1ubuntu3
> linglu1-mesa-dev 9.0.0-1
> libglapi-mesa 9.2.1-iubuntu3
> libgl1-mesa-glx 9.2.1-1ubuntu3
> libglu1-mesa 9.0.0-1
> libgl1-mesa-dri 9.2.1-1ubuntu3
> libtxc-dxtn-s2tc0 0-git20121227-1
> libopeng1-mesa 9.2.1-1ubuntu3
> libegl1-mesa 9.2.1-1ubuntu3
> xscreensaver-gl 5.15-3ubuntu1
> libwxgtk2.8-0 2.8.12.1-14ubuntu1
> libgbm1 9.2.1-1ubuntu3
> libgles2-mesa 9.2.1-1ubuntu3
> libegl1-mesa-drivers 9.2.1-1ubuntu3
>
>>Is this an optimus laptop? If so, do you have the intel card enabled
>>in the BIOS, or is it set to nvidia-only? In that case, unless you've
>>specifically set up GPU offloading, your issues would be with the
>>intel driver.
>
> I believe it is an optimus laptop, but I do not understand much about

Based on the information easily found online it actually doesn't
appear to be optimus. But it can be hard to tell.

> those things. I have never touched the BIOS, so it is at the default
> that System76 shipped it with. I do know that the nouveau driver is
> installed and loaded. I do not do gaming or anything that needs fancy
> high speed graphics.
>
>>Can you provide your dmesg + Xorg log? That will answer some of the
>>above questions.
>
> Both are really long documents. I did read through the Xorg.0.log file

We live in the future. Emails can be large now. Attach them, or
include them inline... either way. Just for giggles, also include
lspci -nn output.

> and found no real error messages. It also noted that the nouveau driver
> was loaded, and that it tried to load the nvidia driver but failed
> because it is not installed. There is no xorg.conf file.
>
>>Are you using a compositor? If so, what happens if you turn it off (or
>>tell it not to use OpenGL, if that's an option).
>
> I have never been interested in special effects, 3D, etc., so it is
> using only whatever is installed and set up by default.

Again, we live in the future. Apparently someone decided that everyone
loves special effects, and can't live without them, so they are often
turned on by default. [Much as they decided that the only use-case for
laptops is watching movies and so you can only get WS LCD's now, and
that brightness == quality, so you have to wear sunglasses when
looking at any modern displays, but I digress.] As I try to stay away
from ubuntu & co, I don't really know what the defaults are these
days. But if it includes gnome-shell, that definitely likes to use GL.
Not sure if you can tell it not to...

  -ilia

Re: Missing menus in windows after update

[John Jason Jordan]

On Mon, 28 Apr 2014 14:07:56 -0400
Ilia Mirkin <imirkin-FrUbXkNCsVf2fBVCVOL8/A@public.gmane.org> dijo:

>On Mon, Apr 28, 2014 at 1:33 AM, John Jason Jordan
><johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
>> On Sun, 27 Apr 2014 23:01:57 -0400 Ilia Mirkin
>> <imirkin-FrUbXkNCsVf2fBVCVOL8/A@public.gmane.org> dijo:
>>>On Sun, Apr 27, 2014 at 10:41 PM, John Jason Jordan
>>><johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
>> A couple of weeks ago the Update Manager announced that there were
>> some updates. I do not recall exactly what packages were involved,
>> but I remember that some of them involved nouveau. About a week ago
>> I finally installed them, and that is when the problem began.

>>>Are you using a compositor? If so, what happens if you turn it off
>>>(or tell it not to use OpenGL, if that's an option).

That was it! But not the way I think you expected. I was sure I wasn't
using a compositor, but when I read this a second time I suddenly
noticed that the feathered gray borders that I had around windows were
missing. So I went into the Xfce Settings Manager and in the Window
Manager Tweaks dialog window there is a tab for Compositor. I found
that the checkbox there for "Show shadows under dock windows" was
unchecked. I checked it and instantly the shadows came back. And when I
tried LibreOffice and Claws mail all the missing lists and menu text
was back.

So the problem is solved, although I have no idea why LO and CM need
the compositor to display menus and lists. That makes no sense to me.
But in any event, thanks for writing that because it made my brain look
at something I should have seen from the beginning. :)

Re: Missing menus in windows after update

[Ilia Mirkin]

On Mon, Apr 28, 2014 at 3:14 PM, John Jason Jordan <johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
> On Mon, 28 Apr 2014 14:07:56 -0400
> Ilia Mirkin <imirkin-FrUbXkNCsVf2fBVCVOL8/A@public.gmane.org> dijo:
>
>>On Mon, Apr 28, 2014 at 1:33 AM, John Jason Jordan
>><johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
>>> On Sun, 27 Apr 2014 23:01:57 -0400 Ilia Mirkin
>>> <imirkin-FrUbXkNCsVf2fBVCVOL8/A@public.gmane.org> dijo:
>>>>On Sun, Apr 27, 2014 at 10:41 PM, John Jason Jordan
>>>><johnxj-Wuw85uim5zDR7s880joybQ@public.gmane.org> wrote:
>>> A couple of weeks ago the Update Manager announced that there were
>>> some updates. I do not recall exactly what packages were involved,
>>> but I remember that some of them involved nouveau. About a week ago
>>> I finally installed them, and that is when the problem began.
>
>>>>Are you using a compositor? If so, what happens if you turn it off
>>>>(or tell it not to use OpenGL, if that's an option).
>
> That was it! But not the way I think you expected. I was sure I wasn't
> using a compositor, but when I read this a second time I suddenly
> noticed that the feathered gray borders that I had around windows were
> missing. So I went into the Xfce Settings Manager and in the Window
> Manager Tweaks dialog window there is a tab for Compositor. I found
> that the checkbox there for "Show shadows under dock windows" was
> unchecked. I checked it and instantly the shadows came back. And when I
> tried LibreOffice and Claws mail all the missing lists and menu text
> was back.
>
> So the problem is solved, although I have no idea why LO and CM need
> the compositor to display menus and lists. That makes no sense to me.
> But in any event, thanks for writing that because it made my brain look
> at something I should have seen from the beginning. :)

Using a compositor alters some things, especially the drawable types
used by applications. I remember there was a bug in nvc0 mesa driver
in the 9.2 era (which was released quite some time ago already)
relating to incorrect clipping. Perhaps it's related to your issue.
This is under the assumption that the applications in question use
OpenGL for rendering at some point. Otherwise it might be an issue in
the ddx (xf86-video-nouveau), although I don't remember any issues
like that.

  -ilia