From: BU66ER BAD6ER <debu66er@gmail.com>
To: linux-ide@vger.kernel.org
Subject: Re: Seagate hard disk firmware issue
Date: Tue, 25 Jan 2011 07:06:29 +0100 [thread overview]
Message-ID: <AANLkTino+1xuzpYjJt0HCNFMP95bNOwWDVO5daehK0ny@mail.gmail.com> (raw)
In-Reply-To: <4D3E25AF.1080102@gmail.com>
Dear both,
Thanks for the input! I will return this hard disk as soon as possible.
Here below is the latest output.
Best regards!
# smartctl -a /dev/sdb
smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda LP
Device Model: ST32000542AS
Serial Number: 5XW20H7P
Firmware Version: CC34
User Capacity: 2,000,398,934,016 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Tue Jan 25 06:57:27 2011 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 633) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection
on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE
UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 096 085 006 Pre-fail
Always - 166323635
3 Spin_Up_Time 0x0003 100 100 000 Pre-fail
Always - 0
4 Start_Stop_Count 0x0032 099 099 020 Old_age
Always - 1164
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail
Always - 0
7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail
Always - 499927
9 Power_On_Hours 0x0032 100 100 000 Old_age
Always - 334
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail
Always - 0
12 Power_Cycle_Count 0x0032 099 099 020 Old_age
Always - 1190
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age
Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age
Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age
Always - 495
188 Command_Timeout 0x0032 100 099 000 Old_age
Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age
Always - 0
190 Airflow_Temperature_Cel 0x0022 081 063 045 Old_age
Always - 19 (Lifetime Min/Max 19/19)
194 Temperature_Celsius 0x0022 019 040 000 Old_age
Always - 19 (0 16 0 0)
195 Hardware_ECC_Recovered 0x001a 048 033 000 Old_age
Always - 166323635
197 Current_Pending_Sector 0x0012 100 099 000 Old_age
Always - 24
198 Offline_Uncorrectable 0x0010 100 099 000 Old_age
Offline - 24
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age
Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age
Offline - 65979287602589
241 Total_LBAs_Written 0x0000 100 253 000 Old_age
Offline - 1931349171
242 Total_LBAs_Read 0x0000 100 253 000 Old_age
Offline - 2326768434
SMART Error Log Version: 1
ATA Error Count: 573 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 573 occurred at disk power-on lifetime: 317 hours (13 days + 5 hours)
When the command that caused the error occurred, the device was
active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 83 74 1b 07 Error: UNC at LBA = 0x071b7483 = 119239811
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 7f 74 1b e7 00 13:20:31.001 READ DMA
27 00 00 00 00 00 e0 00 13:20:31.000 READ NATIVE MAX ADDRESS EXT
ec 00 00 00 00 00 a0 00 13:20:30.992 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 13:20:30.986 SET FEATURES [Set transfer mode]
27 00 00 00 00 00 e0 00 13:20:30.964 READ NATIVE MAX ADDRESS EXT
Error 572 occurred at disk power-on lifetime: 317 hours (13 days + 5 hours)
When the command that caused the error occurred, the device was
active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 83 74 1b 07 Error: UNC at LBA = 0x071b7483 = 119239811
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 7f 74 1b e7 00 13:20:27.236 READ DMA
27 00 00 00 00 00 e0 00 13:20:27.235 READ NATIVE MAX ADDRESS EXT
ec 00 00 00 00 00 a0 00 13:20:27.227 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 13:20:27.223 SET FEATURES [Set transfer mode]
27 00 00 00 00 00 e0 00 13:20:27.199 READ NATIVE MAX ADDRESS EXT
Error 571 occurred at disk power-on lifetime: 317 hours (13 days + 5 hours)
When the command that caused the error occurred, the device was
active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 83 74 1b 07 Error: UNC at LBA = 0x071b7483 = 119239811
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 7f 74 1b e7 00 13:20:23.451 READ DMA
27 00 00 00 00 00 e0 00 13:20:23.451 READ NATIVE MAX ADDRESS EXT
ec 00 00 00 00 00 a0 00 13:20:23.442 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 13:20:23.438 SET FEATURES [Set transfer mode]
27 00 00 00 00 00 e0 00 13:20:23.407 READ NATIVE MAX ADDRESS EXT
Error 570 occurred at disk power-on lifetime: 317 hours (13 days + 5 hours)
When the command that caused the error occurred, the device was
active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 83 74 1b 07 Error: UNC at LBA = 0x071b7483 = 119239811
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 7f 74 1b e7 00 13:20:19.659 READ DMA
27 00 00 00 00 00 e0 00 13:20:19.658 READ NATIVE MAX ADDRESS EXT
ec 00 00 00 00 00 a0 00 13:20:19.650 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 13:20:19.619 SET FEATURES [Set transfer mode]
27 00 00 00 00 00 e0 00 13:20:19.534 READ NATIVE MAX ADDRESS EXT
Error 569 occurred at disk power-on lifetime: 317 hours (13 days + 5 hours)
When the command that caused the error occurred, the device was
active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 83 74 1b 07 Error: UNC at LBA = 0x071b7483 = 119239811
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 08 7f 74 1b e7 00 13:20:15.894 READ DMA
27 00 00 00 00 00 e0 00 13:20:15.893 READ NATIVE MAX ADDRESS EXT
ec 00 00 00 00 00 a0 00 13:20:15.885 IDENTIFY DEVICE
ef 03 46 00 00 00 a0 00 13:20:15.880 SET FEATURES [Set transfer mode]
27 00 00 00 00 00 e0 00 13:20:15.857 READ NATIVE MAX ADDRESS EXT
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
On Tue, Jan 25, 2011 at 2:21 AM, Robert Hancock <hancockrwd@gmail.com> wrote:
> On 01/23/2011 05:05 AM, BU66ER BAD6ER wrote:
>>
>> Hi,
>>
>> Four weeks ago I bought a new 2TB Seagate Barracuda internal SATA
>> drive. That drive has two 667GB ext4 partions (667GB unused) and it is
>> used for storage. My main system (Debian Sid 64-bit and KDE) resides
>> on a 40GB SSD, also using ext4.
>>
>> Two weeks ago I noticed a severe performance drop, where any file
>> manager couldn't view directories on the 2TB disk without a one or two
>> minute penalty. After that I have had three hard freezes of that disk
>> and the entire system. Before the freeze there is very much hd
>> activity and finally I need to turn the power off. I have now also
>> made a backup of /dev/sdb1 should it be fatally serious.
>>
>> I was recommended by someone at the #debian irc to make changes to the
>> spindown_time but that only helped for a few days. Yesterday, the 3rd
>> freeze came and the system wouldn't even recognize the disk after
>> reboot; just 'clicking' waiting for a response. I showed the kern.log
>> to someone at the same channel who concluded that this should be a
>> firmware issue.
>>
>> Here is the latest kern.log which may identify the issue: I hope it
>> contains the relevant details. But first the output of smartctl -a
>> /dev/sdb.
>>
>> I have now set the hdparm spindown_time to 0, disabling disk sleep
>> which seems to have been the culprit as judged on messages in the
>> Dolphin file manager etc.
>>
>> Thanks for any help!
>>
>>
>>> # smartctl -a /dev/sdb
>>> smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build)
>>> Copyright (C) 2002-10 by Bruce Allen,
>>> http://smartmontools.sourceforge.net
>>>
>>> === START OF INFORMATION SECTION ===
>>> Model Family: Seagate Barracuda LP
>>> Device Model: ST32000542AS
>>> Serial Number: 5XW20H7P
>>> Firmware Version: CC34
>>> User Capacity: 2,000,398,934,016 bytes
>>> Device is: In smartctl database [for details use: -P show]
>>> ATA Version is: 8
>>> ATA Standard is: ATA-8-ACS revision 4
>>> Local Time is: Sun Jan 23 11:50:56 2011 CET
>>> SMART support is: Available - device has SMART capability.
>>> SMART support is: Enabled
>>>
>>> === START OF READ SMART DATA SECTION ===
>>> SMART overall-health self-assessment test result: PASSED
>>>
>>> General SMART Values:
>>> Offline data collection status: (0x00) Offline data collection activity
>>> was never started.
>>> Auto Offline Data Collection:
>>> Disabled.
>>> Self-test execution status: ( 0) The previous self-test routine
>>> completed
>>> without error or no self-test has
>>> ever
>>> been run.
>>> Total time to complete Offline
>>> data collection: ( 633) seconds.
>>> Offline data collection
>>> capabilities: (0x73) SMART execute Offline immediate.
>>> Auto Offline data collection
>>> on/off support.
>>> Suspend Offline collection upon
>>> new
>>> command.
>>> No Offline surface scan
>>> supported.
>>> Self-test supported.
>>> Conveyance Self-test supported.
>>> Selective Self-test supported.
>>> SMART capabilities: (0x0003) Saves SMART data before entering
>>> power-saving mode.
>>> Supports SMART auto save timer.
>>> Error logging capability: (0x01) Error logging supported.
>>> General Purpose Logging
>>> supported.
>>> Short self-test routine
>>> recommended polling time: ( 1) minutes.
>>> Extended self-test routine
>>> recommended polling time: ( 255) minutes.
>>> Conveyance self-test routine
>>> recommended polling time: ( 2) minutes.
>>> SCT capabilities: (0x103f) SCT Status supported.
>>> SCT Error Recovery Control
>>> supported.
>>> SCT Feature Control supported.
>>> SCT Data Table supported.
>>>
>>> SMART Attributes Data Structure revision number: 10
>>> Vendor Specific SMART Attributes with Thresholds:
>>> ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED
>>> WHEN_FAILED RAW_VALUE
>>> 1 Raw_Read_Error_Rate 0x000f 100 089 006 Pre-fail Always
>>> - 184733939
>>> 3 Spin_Up_Time 0x0003 100 100 000 Pre-fail Always
>>> - 0
>>> 4 Start_Stop_Count 0x0032 099 099 020 Old_age Always
>>> - 1160
>>> 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always
>>> - 0
>>> 7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail Always
>>> - 296094
>>> 9 Power_On_Hours 0x0032 100 100 000 Old_age Always
>>> - 307
>>> 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always
>>> - 0
>>> 12 Power_Cycle_Count 0x0032 099 099 020 Old_age Always
>>> - 1186
>>> 183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always
>>> - 0
>>> 184 End-to-End_Error 0x0032 100 100 099 Old_age Always
>>> - 0
>>> 187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always
>>> - 225
>>> 188 Command_Timeout 0x0032 100 099 000 Old_age Always
>>> - 4295032833
>>> 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always
>>> - 0
>>> 190 Airflow_Temperature_Cel 0x0022 063 063 045 Old_age Always
>>> - 37 (Lifetime Min/Max 19/37)
>>> 194 Temperature_Celsius 0x0022 037 040 000 Old_age Always
>>> - 37 (0 16 0 0)
>>> 195 Hardware_ECC_Recovered 0x001a 052 033 000 Old_age Always
>>> - 184733939
>>> 197 Current_Pending_Sector 0x0012 100 099 000 Old_age Always
>>> - 40
>>> 198 Offline_Uncorrectable 0x0010 100 099 000 Old_age Offline
>>> - 40
>>> 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always
>>> - 0
>>> 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline
>>> - 210019605808507
>>> 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline
>>> - 546635184
>>> 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline
>>> - 2195715347
>
> The SMART data shows there haven't been many start/stops other than from
> power cycles, so I don't think spindown is related here. The error log
> entries and the Offline_Uncorrectable and Reported_Uncorrect attributes
> would indicate that your drive is having read errors. Think you likely need
> a new drive.
>
next prev parent reply other threads:[~2011-01-25 6:06 UTC|newest]
Thread overview: 10+ messages / expand[flat|nested] mbox.gz Atom feed top
2011-01-23 11:05 Seagate hard disk firmware issue BU66ER BAD6ER
2011-01-23 13:42 ` Alan Cox
2011-01-25 1:21 ` Robert Hancock
2011-01-25 6:06 ` BU66ER BAD6ER [this message]
2011-04-30 11:32 ` BU66ER BAD6ER
2011-04-30 12:08 ` gene heskett
2011-04-30 22:39 ` BU66ER BAD6ER
2011-05-01 17:18 ` gene heskett
2011-06-06 10:09 ` BU66ER BAD6ER
2011-06-06 10:36 ` gene heskett
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