[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #1 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
I was change product and component

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #2 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
        Adapter Selected is a Avago SAS: SAS3008(C0)

Num   Ctlr            FW Ver        NVDATA        x86-BIOS         PCI Addr
----------------------------------------------------------------------------

0  SAS3008(C0)  13.00.00.00    0b.02.00.03    08.31.00.00     00:0a:00:00
1  SAS3008(C0)  13.00.00.00    0b.02.00.03    08.31.00.00     00:08:00:00

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RE: [Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[Chaitra Basappa]

Hi,
 Please share driver logs with logging_level set to "0x3f8".

If driver cannot be unloaded and loaded,then the module parameter has to be
passed as kernel command line in the boot loader as
“mpt3sas.logging_level=0x3F8” else if driver module can be unloaded and
loaded then simply give logging_level=0x3F8 for insmod or modprobe.

Thanks,
 Chaitra

-----Original Message-----
From: linux-scsi-owner@vger.kernel.org
[mailto:linux-scsi-owner@vger.kernel.org] On Behalf Of
bugzilla-daemon@bugzilla.kernel.org
Sent: Friday, October 21, 2016 6:43 AM
To: linux-scsi@vger.kernel.org
Subject: [Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #2 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
        Adapter Selected is a Avago SAS: SAS3008(C0)

Num   Ctlr            FW Ver        NVDATA        x86-BIOS         PCI Addr
----------------------------------------------------------------------------

0  SAS3008(C0)  13.00.00.00    0b.02.00.03    08.31.00.00     00:0a:00:00
1  SAS3008(C0)  13.00.00.00    0b.02.00.03    08.31.00.00     00:08:00:00

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #3 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
Created attachment 245171
  --> https://bugzilla.kernel.org/attachment.cgi?id=245171&action=edit
Dmes wiyh loh

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #4 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
I was attach log in BZ

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #5 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
   13.434720] mpt3sas_cm0: device status change: (internal device reset)
        handle(0x0009), sas address(0x4433221100000000), tag(65535)

[   13.464810] scsi 0:0:1:0: tag#0 CDB: Inquiry 12 00 00 00 24 00
[   13.464844] mpt3sas_cm0:     sas_address(0x4433221100000000), phy(0)
[   13.464846] mpt3sas_cm0:    
enclosure_logical_id(0x500062b201056c80),slot(3)
[   13.464847] mpt3sas_cm0:     enclosure level(0x0000), connector name(    
^E)
[   13.464849] mpt3sas_cm0:     handle(0x0009), ioc_status(scsi ioc
terminated)(0x004b), smid(1)
[   13.464850] mpt3sas_cm0: Device Status Change
[   13.464852] mpt3sas_cm0:     request_len(36), underflow(0), resid(36)
[   13.464854] mpt3sas_cm0:     tag(0), transfer_count(0),
sc->result(0x000b0000)
[   13.464855] mpt3sas_cm0:     scsi_status(good)(0x00), scsi_state(state
terminated no status )(0x0c)
[   13.464861] mpt3sas_cm0: log_info(0x31111000): originator(PL), code(0x11),
sub_code(0x1000)
[   13.464867] mpt3sas_cm0: device status change: (internal device reset
complete)
        handle(0x0009), sas address(0x4433221100000000), tag(65535)

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

Badalyan Vyacheslav <v.badalyan@open-bs.ru> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
     Kernel Version|4.8.2-1.el7.elrepo.x86_64   |4.8.9-1.el7.elrepo.x86_64

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

Chaitra P B <chaitra.basappa@broadcom.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |chaitra.basappa@broadcom.co
                   |                            |m

--- Comment #6 from Chaitra P B <chaitra.basappa@broadcom.com> ---
Badalyan,
 From attached driver logs, I could see FW is issuing internal device reset
many times for the drive with handle (0x0009) and also Inquiry command for this
particular drive is getting terminated.

There are many reasons for which Fimware sends internal device reset. 
And hence we need Firmware logs to find out reason for internal device reset,
also Inquiry command is getting terminated because it is issued during device
reset is in progress.

Please share Firmware logs to debug/analyse this issue further.

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #7 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
Help is needed. How to get a log FW? 

This is "SAS 9300-16i Host Bus Adapter" and not have any HW RAID. 

[root@nas sas3ircu_linux_x64_rel]# ./sas3ircu 0 LOGIR
Avago Technologies SAS3 IR Configuration Utility.
Version 14.00.00.00 (2016.07.21)
Copyright (c) 2009-2016 Avago Technologies. All rights reserved.

SAS3IRCU: The LOGIR command is not supported by the firmware currently loaded
on controller 0.

[root@nas sas3ircu_linux_x64_rel]# ./sas3ircu list
Avago Technologies SAS3 IR Configuration Utility.
Version 14.00.00.00 (2016.07.21)
Copyright (c) 2009-2016 Avago Technologies. All rights reserved.


         Adapter      Vendor  Device                       SubSys  SubSys
 Index    Type          ID      ID    Pci Address          Ven ID  Dev ID
 -----  ------------  ------  ------  -----------------    ------  ------
   0     SAS3008       1000h   97h    00h:0ah:00h:00h      1000h   3130h

         Adapter      Vendor  Device                       SubSys  SubSys
 Index    Type          ID      ID    Pci Address          Ven ID  Dev ID
 -----  ------------  ------  ------  -----------------    ------  ------
   1     SAS3008       1000h   97h    00h:08h:00h:00h      1000h   3130h
SAS3IRCU: Utility Completed Successfully.

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #8 from Chaitra P B <chaitra.basappa@broadcom.com> ---
(In reply to Badalyan Vyacheslav from comment #7)
> Help is needed. How to get a log FW? 
> 
> This is "SAS 9300-16i Host Bus Adapter" and not have any HW RAID. 
> 
> [root@nas sas3ircu_linux_x64_rel]# ./sas3ircu 0 LOGIR
> Avago Technologies SAS3 IR Configuration Utility.
> Version 14.00.00.00 (2016.07.21)
> Copyright (c) 2009-2016 Avago Technologies. All rights reserved.
> 
> SAS3IRCU: The LOGIR command is not supported by the firmware currently
> loaded on controller 0.
> 
> [root@nas sas3ircu_linux_x64_rel]# ./sas3ircu list
> Avago Technologies SAS3 IR Configuration Utility.
> Version 14.00.00.00 (2016.07.21)
> Copyright (c) 2009-2016 Avago Technologies. All rights reserved.
> 
> 
>          Adapter      Vendor  Device                       SubSys  SubSys
>  Index    Type          ID      ID    Pci Address          Ven ID  Dev ID
>  -----  ------------  ------  ------  -----------------    ------  ------
>    0     SAS3008       1000h   97h    00h:0ah:00h:00h      1000h   3130h
> 
>          Adapter      Vendor  Device                       SubSys  SubSys
>  Index    Type          ID      ID    Pci Address          Ven ID  Dev ID
>  -----  ------------  ------  ------  -----------------    ------  ------
>    1     SAS3008       1000h   97h    00h:08h:00h:00h      1000h   3130h
> SAS3IRCU: Utility Completed Successfully.

Badalyan,

Connect UART to controller, then open Teraterm window & use below commands: 
"iop show diag" -> outputs ring buffer and trace buffer.
"pl dbg" -> outputs other debug info.

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

--- Comment #9 from Badalyan Vyacheslav <v.badalyan@open-bs.ru> ---
Its production server. You can close bug. I move to nvme ssd.

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[Bug 179341] mpt3sas: LSISAS3008 don't see Intel 540s SSD

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=179341

Badalyan Vyacheslav <v.badalyan@open-bs.ru> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |OBSOLETE

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