[Bug 214797] New: ehci-pci: unable to enumerate Sony NW-WS623 Device

[Bug 214797] New: ehci-pci: unable to enumerate Sony NW-WS623 Device

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214797

            Bug ID: 214797
           Summary: ehci-pci: unable to enumerate Sony NW-WS623 Device
           Product: Drivers
           Version: 2.5
    Kernel Version: 5.14.14-arch1-1
          Hardware: All
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: enhancement
          Priority: P1
         Component: USB
          Assignee: drivers_usb@kernel-bugs.kernel.org
          Reporter: Stefan.Lauterwasser@gmail.com
        Regression: No

Created attachment 299303
  --> https://bugzilla.kernel.org/attachment.cgi?id=299303&action=edit
Windows 10 Device Information

kernel: usb 1-1.5: new high-speed USB device number 40 using ehci-pci
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1.5: new high-speed USB device number 41 using ehci-pci
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1-port5: attempt power cycle
kernel: usb 1-1.5: new high-speed USB device number 42 using ehci-pci
kernel: usb 1-1.5: device not accepting address 42, error -71
kernel: usb 1-1.5: new high-speed USB device number 43 using ehci-pci
kernel: usb 1-1.5: device not accepting address 43, error -71
kernel: usb 1-1-port5: unable to enumerate USB device
kernel: usb 1-1.5: new high-speed USB device number 44 using ehci-pci
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1.5: new high-speed USB device number 45 using ehci-pci
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1.5: device descriptor read/64, error -71
kernel: usb 1-1-port5: attempt power cycle
kernel: usb 1-1.5: new high-speed USB device number 46 using ehci-pci
kernel: usb 1-1.5: device not accepting address 46, error -71
kernel: usb 1-1.5: new high-speed USB device number 47 using ehci-pci
kernel: usb 1-1.5: device not accepting address 47, error -71
kernel: usb 1-1-port5: unable to enumerate USB device

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214797

--- Comment #1 from Stefan.Lauterwasser@gmail.com ---
I am not aware of further device information.

My hope was that only the device ID is missing somewhere?
I am able to work-around this issue by specifying the driver details manually?

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214797

--- Comment #2 from Alan Stern (stern@rowland.harvard.edu) ---
The most likely explanation is that the USB device, the cable, or the host
controller hardware isn't working properly.  Does the device work on other
computers?  Do other devices work when plugged into that USB port?

You cannot work around the issue by specifying details manually.

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214797

--- Comment #3 from Stefan.Lauterwasser@gmail.com ---
@Alan Stern
Same host controller, same port, same cable - both devices with mini-USB port.
My mouse is working properly:

kernel: usb 1-1.5: new full-speed USB device number 79 using ehci-pci
kernel: usb 1-1.5: New USB device found, idVendor=25a7, idProduct=fa98,
bcdDevice= 2.03
kernel: usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
kernel: usb 1-1.5: Product: 2.4G Dual Mode Mouse
kernel: usb 1-1.5: Manufacturer: Compx
kernel: input: Compx 2.4G Dual Mode Mouse as
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.0/0003:25A7:FA98.0023/input/input74
kernel: hid-generic 0003:25A7:FA98.0023: input,hidraw6: USB HID v1.10 Mouse
[Compx 2.4G Dual Mode Mouse] on usb-0000:00:1a.0-1.5/input0
kernel: input: Compx 2.4G Dual Mode Mouse Keyboard as
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.1/0003:25A7:FA98.0024/input/input75
kernel: input: Compx 2.4G Dual Mode Mouse as
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.1/0003:25A7:FA98.0024/input/input76
kernel: input: Compx 2.4G Dual Mode Mouse as
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.1/0003:25A7:FA98.0024/input/input77
kernel: hid-generic 0003:25A7:FA98.0024: input,hiddev100,hidraw7: USB HID v1.10
Keyboard [Compx 2.4G Dual Mode Mouse] on usb-0000:00:1a.0-1.5/input1
mtp-probe[214798]: checking bus 1, device 79:
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5"
mtp-probe[214798]: bus: 1, device: 79 was not an MTP device
upowerd[843]: treating change event as add on
/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5
systemd-logind[471]: Watching system buttons on /dev/input/event27 (Compx 2.4G
Dual Mode Mouse Keyboard)
mtp-probe[214811]: checking bus 1, device 79:
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5"
mtp-probe[214811]: bus: 1, device: 79 was not an MTP device

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

[bugzilla-daemon]

https://bugzilla.kernel.org/show_bug.cgi?id=214797

--- Comment #4 from Stefan.Lauterwasser@gmail.com ---
I am able to force "full-speed" instead of "high-speed"?

What is called "device number" here - it will be increased more often in case
of failure? Just to avoid USB "index"/"name" conflicts?

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

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https://bugzilla.kernel.org/show_bug.cgi?id=214797

--- Comment #5 from Stefan.Lauterwasser@gmail.com ---
(In reply to Stefan.Lauterwasser from comment #3)
Both devices with micro-USB not mini-USB.

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

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https://bugzilla.kernel.org/show_bug.cgi?id=214797

--- Comment #6 from Stefan.Lauterwasser@gmail.com ---
@Alan Stern
You are right, it's working on an other port and with an other (shorter) cable.
It's a non-USB 3.0 port also - port is not blue at least.
I am so happy - thought I tried all ports already, sorry. :-/


kernel: usb 1-1.4: new high-speed USB device number 80 using ehci-pci           
kernel: usb 1-1.4: New USB device found, idVendor=054c, idProduct=0bdf,
bcdDevice= 1.00                                                                 
kernel: usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3     
kernel: usb 1-1.4: Product: WALKMAN                                             
kernel: usb 1-1.4: Manufacturer: Sony                                           
kernel: usb 1-1.4: SerialNumber: 10455F55708440                                 
kernel: usb-storage 1-1.4:1.0: USB Mass Storage device detected                 
kernel: scsi host8: usb-storage 1-1.4:1.0                                       
mtp-probe[215847]: checking bus 1, device 80:
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"                           
mtp-probe[215847]: bus: 1, device: 80 was not an MTP device                     
mtp-probe[215848]: checking bus 1, device 80:
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"                           
mtp-probe[215848]: bus: 1, device: 80 was not an MTP device                     
kernel: scsi 8:0:0:0: Direct-Access     SONY     WALKMAN          1.00 PQ: 0
ANSI: 2                                                                         
kernel: sd 8:0:0:0: Attached scsi generic sg2 type 0                            
kernel: sd 8:0:0:0: [sdc] 7032832 512-byte logical blocks: (3.60 GB/3.35 GiB)   
kernel: sd 8:0:0:0: [sdc] Write Protect is off                                  
kernel: sd 8:0:0:0: [sdc] Mode Sense: 0b 00 00 00                               
kernel: sd 8:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't
support DPO or FUA                                                              
kernel:  sdc: sdc1                                                              
kernel: sd 8:0:0:0: [sdc] Attached SCSI removable disk                          
udisksd[1208]: Mounted /dev/sdc1 at /run/media/<user>/WALKMAN on behalf of uid
1000

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

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https://bugzilla.kernel.org/show_bug.cgi?id=214797

--- Comment #7 from Stefan.Lauterwasser@gmail.com ---
That makes no sense - it must be the cable now.
Device now works on each port with other cable.

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[Bug 214797] ehci-pci: unable to enumerate Sony NW-WS623 Device

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Stefan.Lauterwasser@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |ANSWERED

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