[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

[bugzilla-daemon]

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

            Bug ID: 99710
           Summary: [amdgpu R9 390] GPU hang when playing Hearthstone in
                    Wine
           Product: Mesa
           Version: git
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: Drivers/Gallium/radeonsi
          Assignee: dri-devel@lists.freedesktop.org
          Reporter: garththeisen@hotmail.com
        QA Contact: dri-devel@lists.freedesktop.org

Created attachment 129407
  --> https://bugs.freedesktop.org/attachment.cgi?id=129407&action=edit
DDEBUG_DUMP_#1

Repeatedly able to hang system running Hearthstone via Wine. The crash is never
predictable but it often occurs right as the game is entering a multiplayer
match or some short while after.  Screen goes blank and system is unresponsive,
no luck with Magic SysRq key in most cases.


System Profile ...

GPU: R9 390X
Distro: Gentoo
Kernel: Linux 4.9.8 
KMD: amdgpu
UMD: Mesa (git)

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #1 from garththeisen@hotmail.com ---
Created attachment 129408
  --> https://bugs.freedesktop.org/attachment.cgi?id=129408&action=edit
Xorg.log

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #2 from garththeisen@hotmail.com ---
GPU: XFX R9 390

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #3 from garththeisen@hotmail.com ---
Created attachment 129409
  --> https://bugs.freedesktop.org/attachment.cgi?id=129409&action=edit
lspci output

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

Mike Lothian <mike@fireburn.co.uk> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mike@fireburn.co.uk

--- Comment #4 from Mike Lothian <mike@fireburn.co.uk> ---
Which graphics mode are you using? Default, CMST or Gallium Nine?

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #5 from garththeisen@hotmail.com ---
I am able to recreate this on Wine-git using modes default and nine.
Additionally this is also a problem in Crossover with Performance Enhanced
Graphics enabled.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #6 from garththeisen@hotmail.com ---
Interesting discovery. I loaded Android OS Virtualbox guest using Genymotion
(Google Nexus 7 image with ARM translation installed) and tested the Google
Play version of Hearthstone. 

I am able to reproduce the same behaviour, hard locking my host (the machine
profiled above).  Black screens after an indeterminate amount of time running a
Standard match. My host machine is unresponsive to SSH access after most
trials, ... any suggestions for capturing diagnostics would be appreciated.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #7 from Sandeep <sandy.8925@gmail.com> ---
I have the same GPU, and have also started experiencing system hangs since the
past 1-2 months. I believe it may be related to this issue, since it only
occurs when using 3D graphics in some form, either while playing Left 4 Dead 2
or when using the Chromium browser with GPU acceleration enabled. In the case
of Left 4 Dead 2, the system always hangs unpredictably at some point.

I am using the AMDGPU driver, with AMDGPU CIK support enabled.

I tried running 4.13 stable today, and the crash still occurred. I will try
older kernels to see if I am still able to reproduce.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #8 from Sandeep <sandy.8925@gmail.com> ---
Well, I tried running 4.11 RC3, and that also had the same problem. Will see if
I can go further back (4.10, 4.9 etc.) and see if I can get it to work without
problems. Otherwise, the problem lies somewhere else, but is definitely related
to the GPU drivers, since it doesn't get triggered by anything else.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #9 from Sandeep <sandy.8925@gmail.com> ---
I've tried 4.11.9 and 4.10.13 kernels, and the hang occurs on both of them.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #10 from Sandeep <sandy.8925@gmail.com> ---
I tried the 4.11.0 kernel since I suspected that the buggy change might also be
present in the point releases, but that also caused a hang whenplaying Left 4
Dead 2. Will try older kernels and see if they work correctly (which they
should since this hang definitely wasn't present 2 months ago).

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #11 from garththeisen@hotmail.com ---
(In reply to Sandeep from comment #10)
> I tried the 4.11.0 kernel since I suspected that the buggy change might also
> be present in the point releases, but that also caused a hang whenplaying
> Left 4 Dead 2. Will try older kernels and see if they work correctly (which
> they should since this hang definitely wasn't present 2 months ago).

Yep, Sandeep, I think this behaviour is tied to DPM issues highlighted in Bug
91880 : 'Radeonsi on Grenada cards (r9 390) exceptionally unstable and poorly
performing'. I suggest following, reading, and commenting on that issue.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #12 from Sandeep <sandy.8925@gmail.com> ---
Well, to clarify, I have been using the AMDGPU driver for the past year, not
the Radeon driver. I've only faced this issue since the past 2 months, never
had the problem earlier - so I don't think the other bug applies. Also, the
devs say old firmware is the culprit there, but I run Arch Linux, and the
linux-firmware has whatever's present on 7th September of this year - so I
doubt the firmware is out of date.

I did test 4.10.6, but Left 4 Dead 2 crashed less than a second after loading a
level - this is weird, since I did run 4.10.x kernels without any problems.
Makes me think the problem lies elsewhere. 

Will see if I can figure out what's causing this.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #13 from Sandeep <sandy.8925@gmail.com> ---
Ok fine - I tested wtih amdgpu.dpm=0 and no hangs after 2 whole levels of Left
4 Dead 2.

Looks like DPM is the problem - seems to be a regression, since it was working
fine with DPM 2-3 months ago.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #14 from Sandeep <sandy.8925@gmail.com> ---
And I just found out that suspend/resume is totally broken if I disable DPM.

This is a critical bug for us Linux users, especially given that this is a $300
card, it doesn't feel like I got my money's worth. I've never had so many
problems with Intel and NVIDIA GPUs as I've had with AMD GPU drivers.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #15 from Sandeep <sandy.8925@gmail.com> ---
Trying to get an apitrace trace so that I can reproduce consistently.

Found out that I can reproduce reliably with OpenArena. Will try to create a
trace now.

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #16 from Sandeep <sandy.8925@gmail.com> ---
Ok, I was able to successfully reproduce using a trace from OpenArena.

I'll try uploading the file and paste a link here.

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[Bug 99710] [amdgpu R9 390] GPU hang when playing Hearthstone in Wine

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https://bugs.freedesktop.org/show_bug.cgi?id=99710

--- Comment #17 from Sandeep <sandy.8925@gmail.com> ---
Definitely seems to be DPM related, I used the following command to force DPM
performance level, and Left 4 Dead 2 and OpenArena worked fine with no hangs.

"echo high > /sys/class/drm/card0/device/power_dpm_force_performance_level"

Works fine if I set "low" as well.

The system hangs if I set "auto".

Well, atleast I have a trace that reproduces it.

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GitLab Migration User <gitlab-migration@fdo.invalid> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |MOVED

--- Comment #18 from GitLab Migration User <gitlab-migration@fdo.invalid> ---
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been
closed from further activity.

You can subscribe and participate further through the new bug through this link
to our GitLab instance: https://gitlab.freedesktop.org/mesa/mesa/issues/1251.

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