* RE: SR # <4-10997886031> Performance issues
@ 2015-10-08 7:46 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-10-08 7:46 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello Oleksandr,
We see that the current director can't find scanning nodes and that's the reason why it handles the traffic on his own until it is overloaded.
Do you have more information about the different nodes? Are all of them on the same VMware host?
Do you use overprovisioning/oversubscription for these hosts - this is highly not recommended.
The issue is caused due to non-working Proxy HA - the settings seem to work - I don't see any mis-configuration, but due to so many issues I would recommend a cluster split and new HA setup from scratch:
https://community.mcafee.com/docs/DOC-4819
I also recommend some tcpdumps for VRRP traffic and for port 253 (Filters: ip.proto eq 253, vrrp)
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/08/2015 06:20:30
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
I have a short update from development. Due to some research we have found the following:
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487780] TX Too many directors in too short a time delaying
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487781] 172.29.50.103
Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486814] TX Too many directors in too short a time delaying
Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486816] 172.29.50.103
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:57:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:58:31 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:58:32 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering MASTER STATE
Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:58:42 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
....
There is still instability in the network. In case scanning nodes fails all IPs that still have traffic will
create sticky table entries on the director, which will only go away if there is no traffic for some time. That probably explains why the director got more traffic.
So next thing would be to solve the network issue.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
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-----------------
From: MFE Support Outbound Profile
Sent: 10/06/2015 08:11:45
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The 3rd node is currently the director node and will have more connections because it receives all incoming connections:
https://community.mcafee.com/docs/DOC-4819
The load has reduced, but is still too high:
Load on machine when feedback was done:load average: 25.65, 27.69, 26.05; number of threads running or waiting per core: 4.27, 4.62, 4.34
I will update development with the new data and let you know.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/02/2015 07:35:51
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
Do you see any change in the load after raising the CPUs and the memory?
When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
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the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-10-08 9:41 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-10-08 9:41 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello,
Are these priorities used to choose VRRP master?
The director will be used for the load balancing. You can find this in the provided community article.
Is the node that will have higher director priority should also have GUI attached?
No, the Central Management is not related to the Proxy HA setup. Please see https://community.mcafee.com/docs/DOC-4823
Where is my master?
Is it possible to make 2 other nodes handle more traffic then VRRP master and thus make it less loaded?
Only via hardwareload balancing with an external LB. This MWG solution will work based on round robin for all available nodes.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: Oleksandr.Chernykh@playtech.com
Sent: 10/08/2015 11:33:34
To: MB McAfee SR Update <support_reply@McAfee.com>
Cc: "linux-mm@kvack.org" <linux-mm@kvack.org>
Subject: RE: SR # <4-10997886031> Performance issues
Hello,
Are these priorities used to choose VRRP master? Is the node that will have higher director priority should also have GUI attached? Is it possible to make 2 other nodes handle more traffic then VRRP master and thus make it less loaded?
Best regards,
Oleksandr
-----Original Message-----
From: MB McAfee SR Update [mailto:support_reply@McAfee.com]
Sent: Thursday, October 8, 2015 12:19 PM
To: Oleksandr Chernykh <Oleksandr.Chernykh@playtech.com>
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I also recommend different director priorities for the cluster members. Currently all are on 75. Better is 90 - 60 - 30
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/08/2015 09:20:35
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
We see that the current director can't find scanning nodes and that's the reason why it handles the traffic on his own until it is overloaded.
Do you have more information about the different nodes? Are all of them on the same VMware host?
Do you use overprovisioning/oversubscription for these hosts - this is highly not recommended.
The issue is caused due to non-working Proxy HA - the settings seem to work - I don't see any mis-configuration, but due to so many issues I would recommend a cluster split and new HA setup from scratch:
https://community.mcafee.com/docs/DOC-4819
I also recommend some tcpdumps for VRRP traffic and for port 253 (Filters: ip.proto eq 253, vrrp)
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/08/2015 06:20:30
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
I have a short update from development. Due to some research we have found the following:
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487780] TX Too many directors in too short a time delaying Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487781] 172.29.50.103 Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486814] TX Too many directors in too short a time delaying Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486816] 172.29.50.103
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE Oct 2 10:57:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE Oct 2 10:58:31 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE Oct 2 10:58:32 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering MASTER STATE Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE Oct 2 10:58:42 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE ....
There is still instability in the network. In case scanning nodes fails all IPs that still have traffic will create sticky table entries on the director, which will only go away if there is no traffic for some time. That probably explains why the director got more traffic.
So next thing would be to solve the network issue.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/06/2015 08:11:45
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The 3rd node is currently the director node and will have more connections because it receives all incoming connections:
https://community.mcafee.com/docs/DOC-4819
The load has reduced, but is still too high:
Load on machine when feedback was done:load average: 25.65, 27.69, 26.05; number of threads running or waiting per core: 4.27, 4.62, 4.34
I will update development with the new data and let you know.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/02/2015 07:35:51
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
Do you see any change in the load after raising the CPUs and the memory?
When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
This communication, which includes any attachments, is sent on behalf of Playtech plc or one of its subsidiaries (Playtech Group). It contains information which is privileged and confidential and is exclusively intended only for the individual(s) or entity named above (Recipient). If you are not the intended Recipient, or the person responsible for delivering it to the intended Recipient, you are notified that any review, disclosure, dissemination, distribution or reproduction of this communication in any way is not authorised by the Playtech Group and may be prohibited. If you receive this communication by mistake, please notify the sender immediately and then destroy any copies of it. Unless expressly stated to the contrary, nothing in this communication shall constitute a contractual offer capable of acceptance or indicate any intention to create legal relations. Please note that the Playtech Group monitors communications sent or received by it for security and other purposes. Any views or opinions presented are solely those of the author and do not necessarily represent those of the Playtech Group. Details of the companies in the Playtech Group are available here<http://www.playtech.com/info/mail_disclaimer>. Playtech plc is registered in the Isle of Man (company number 008505V) with its registered office at Ground Floor, St George's Court, Upper Church Street, Douglas IM1 1EE
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^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
2015-10-08 9:18 MB McAfee SR Update
@ 2015-10-08 9:33 ` Oleksandr Chernykh
0 siblings, 0 replies; 10+ messages in thread
From: Oleksandr Chernykh @ 2015-10-08 9:33 UTC (permalink / raw)
To: MB McAfee SR Update; +Cc: linux-mm
Hello,
Are these priorities used to choose VRRP master? Is the node that will have higher director priority should also have GUI attached? Is it possible to make 2 other nodes handle more traffic then VRRP master and thus make it less loaded?
Best regards,
Oleksandr
-----Original Message-----
From: MB McAfee SR Update [mailto:support_reply@McAfee.com]
Sent: Thursday, October 8, 2015 12:19 PM
To: Oleksandr Chernykh <Oleksandr.Chernykh@playtech.com>
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I also recommend different director priorities for the cluster members. Currently all are on 75. Better is 90 - 60 - 30
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/08/2015 09:20:35
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
We see that the current director can't find scanning nodes and that's the reason why it handles the traffic on his own until it is overloaded.
Do you have more information about the different nodes? Are all of them on the same VMware host?
Do you use overprovisioning/oversubscription for these hosts - this is highly not recommended.
The issue is caused due to non-working Proxy HA - the settings seem to work - I don't see any mis-configuration, but due to so many issues I would recommend a cluster split and new HA setup from scratch:
https://community.mcafee.com/docs/DOC-4819
I also recommend some tcpdumps for VRRP traffic and for port 253 (Filters: ip.proto eq 253, vrrp)
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/08/2015 06:20:30
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
I have a short update from development. Due to some research we have found the following:
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487780] TX Too many directors in too short a time delaying Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487781] 172.29.50.103 Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486814] TX Too many directors in too short a time delaying Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486816] 172.29.50.103
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE Oct 2 10:57:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE Oct 2 10:58:31 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE Oct 2 10:58:32 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering MASTER STATE Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE Oct 2 10:58:42 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE ....
There is still instability in the network. In case scanning nodes fails all IPs that still have traffic will create sticky table entries on the director, which will only go away if there is no traffic for some time. That probably explains why the director got more traffic.
So next thing would be to solve the network issue.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/06/2015 08:11:45
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The 3rd node is currently the director node and will have more connections because it receives all incoming connections:
https://community.mcafee.com/docs/DOC-4819
The load has reduced, but is still too high:
Load on machine when feedback was done:load average: 25.65, 27.69, 26.05; number of threads running or waiting per core: 4.27, 4.62, 4.34
I will update development with the new data and let you know.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/02/2015 07:35:51
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
Do you see any change in the load after raising the CPUs and the memory?
When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
This communication, which includes any attachments, is sent on behalf of Playtech plc or one of its subsidiaries (Playtech Group). It contains information which is privileged and confidential and is exclusively intended only for the individual(s) or entity named above (Recipient). If you are not the intended Recipient, or the person responsible for delivering it to the intended Recipient, you are notified that any review, disclosure, dissemination, distribution or reproduction of this communication in any way is not authorised by the Playtech Group and may be prohibited. If you receive this communication by mistake, please notify the sender immediately and then destroy any copies of it. Unless expressly stated to the contrary, nothing in this communication shall constitute a contractual offer capable of acceptance or indicate any intention to create legal relations. Please note that the Playtech Group monitors communications sent or received by it for security and other purposes. Any views or opinions presented are solely those of the author and do not necessarily represent those of the Playtech Group. Details of the companies in the Playtech Group are available here<http://www.playtech.com/info/mail_disclaimer>. Playtech plc is registered in the Isle of Man (company number 008505V) with its registered office at Ground Floor, St George's Court, Upper Church Street, Douglas IM1 1EE
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-10-08 9:18 MB McAfee SR Update
2015-10-08 9:33 ` Oleksandr Chernykh
0 siblings, 1 reply; 10+ messages in thread
From: MB McAfee SR Update @ 2015-10-08 9:18 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello Oleksandr,
I also recommend different director priorities for the cluster members. Currently all are on 75. Better is 90 - 60 - 30
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/08/2015 09:20:35
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
We see that the current director can't find scanning nodes and that's the reason why it handles the traffic on his own until it is overloaded.
Do you have more information about the different nodes? Are all of them on the same VMware host?
Do you use overprovisioning/oversubscription for these hosts - this is highly not recommended.
The issue is caused due to non-working Proxy HA - the settings seem to work - I don't see any mis-configuration, but due to so many issues I would recommend a cluster split and new HA setup from scratch:
https://community.mcafee.com/docs/DOC-4819
I also recommend some tcpdumps for VRRP traffic and for port 253 (Filters: ip.proto eq 253, vrrp)
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/08/2015 06:20:30
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
I have a short update from development. Due to some research we have found the following:
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487780] TX Too many directors in too short a time delaying
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487781] 172.29.50.103
Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486814] TX Too many directors in too short a time delaying
Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486816] 172.29.50.103
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:57:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:58:31 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:58:32 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering MASTER STATE
Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:58:42 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
....
There is still instability in the network. In case scanning nodes fails all IPs that still have traffic will
create sticky table entries on the director, which will only go away if there is no traffic for some time. That probably explains why the director got more traffic.
So next thing would be to solve the network issue.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/06/2015 08:11:45
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The 3rd node is currently the director node and will have more connections because it receives all incoming connections:
https://community.mcafee.com/docs/DOC-4819
The load has reduced, but is still too high:
Load on machine when feedback was done:load average: 25.65, 27.69, 26.05; number of threads running or waiting per core: 4.27, 4.62, 4.34
I will update development with the new data and let you know.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/02/2015 07:35:51
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
Do you see any change in the load after raising the CPUs and the memory?
When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
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From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
--
To unsubscribe, send a message with 'unsubscribe linux-mm' in
the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-10-08 5:08 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-10-08 5:08 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello Oleksandr,
I hope you are doing well.
I have a short update from development. Due to some research we have found the following:
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487780] TX Too many directors in too short a time delaying
Oct 2 10:28:16 ua-is-proxy-1 kernel: [141521.487781] 172.29.50.103
Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486814] TX Too many directors in too short a time delaying
Oct 2 10:28:17 ua-is-proxy-1 kernel: [141522.486816] 172.29.50.103
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:50:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:57:26 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:57:27 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:58:31 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
Oct 2 10:58:32 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering MASTER STATE
Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Received higher prio advert
Oct 2 10:58:33 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Entering BACKUP STATE
Oct 2 10:58:42 ua-is-proxy-2 Keepalived_vrrp[28016]: VRRP_Instance(VI_1) Transition to MASTER STATE
....
There is still instability in the network. In case scanning nodes fails all IPs that still have traffic will
create sticky table entries on the director, which will only go away if there is no traffic for some time. That probably explains why the director got more traffic.
So next thing would be to solve the network issue.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/06/2015 08:11:45
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The 3rd node is currently the director node and will have more connections because it receives all incoming connections:
https://community.mcafee.com/docs/DOC-4819
The load has reduced, but is still too high:
Load on machine when feedback was done:load average: 25.65, 27.69, 26.05; number of threads running or waiting per core: 4.27, 4.62, 4.34
I will update development with the new data and let you know.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/02/2015 07:35:51
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
Do you see any change in the load after raising the CPUs and the memory?
When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
--
To unsubscribe, send a message with 'unsubscribe linux-mm' in
the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-10-06 7:18 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-10-06 7:18 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello Oleksandr,
The 3rd node is currently the director node and will have more connections because it receives all incoming connections:
https://community.mcafee.com/docs/DOC-4819
The load has reduced, but is still too high:
Load on machine when feedback was done:load average: 25.65, 27.69, 26.05; number of threads running or waiting per core: 4.27, 4.62, 4.34
I will update development with the new data and let you know.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 10/02/2015 07:35:51
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
I hope you are doing well.
Do you see any change in the load after raising the CPUs and the memory?
When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
--
To unsubscribe, send a message with 'unsubscribe linux-mm' in
the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-10-02 5:36 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-10-02 5:36 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello Oleksandr,
I hope you are doing well.
Do you see any change in the load after raising the CPUs and the memory?
When you have an opportunity could you let me know if you have any updates on progress of your outstanding service request? If you need any assistance please don't hesitate to contact me.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
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-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
--
To unsubscribe, send a message with 'unsubscribe linux-mm' in
the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-10-02 5:35 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-10-02 5:35 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 12:19:54
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
--
To unsubscribe, send a message with 'unsubscribe linux-mm' in
the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-09-30 10:24 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-09-30 10:24 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello Oleksandr,
The node became unresponsive due to a system load of more than 50 and then it raises more and more until all queues are filled up. Please stop the machines and raise the memory and add addtional vCPUs and cores. This most limiting factor are the CPUs at the moment.
With kind regards,
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/30/2015 09:05:39
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: RE: SR # <4-10997886031> Performance issues
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
--
To unsubscribe, send a message with 'unsubscribe linux-mm' in
the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
* RE: SR # <4-10997886031> Performance issues
@ 2015-09-30 7:07 MB McAfee SR Update
0 siblings, 0 replies; 10+ messages in thread
From: MB McAfee SR Update @ 2015-09-30 7:07 UTC (permalink / raw)
To: oleksandr.chernykh; +Cc: linux-mm
Hello Oleksandr,
This is VMware. There are rcu stalls in the logs, which indicates that the VMs don't get enough CPU time assigned, the host might be overloaded or CPUs are overcommited. There are also network transmit timeouts in the logs, indicating the same.
The minimum memory for VMware is 16GB, please see the installation guide. The VMs only have 8GB assigned. Since there are load issues, I'd also suggest to assign more then the minimum CPU.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
-----------------
From: MFE Support Outbound Profile
Sent: 09/28/2015 07:30:17
To: oleksandr.chernykh@playtech.com
Cc: linux-mm@kvack.org
Subject: SR # <4-10997886031> Performance issues
Hello Oleksandr,
Thank you for contacting Intel Security technical support.
I have escalated this SR together with the provided data to our development team. I could not figure out why the directory node (node 3) was so overloaded.
I will keep you updated on their findings.
With kind regards,
Stefan Bluemel
Intel Security Technical Support
International: +1-888-847-8766
United Kingdom: 00800-6247-7463
Germany: 00800-1225-5624
Australia: +1-800-073-267
Web: http://www.mcafee.com
Web: http://mysupport.mcafee.com
Please respond only to support_reply@mcafee.com, keeping "SR # <4-XXXXXXXXX>" with your respective service request number in the subject line.
Keep up-to-date on your McAfee products! Subscribe to McAfee's NEW Support Notification Service (SNS) to get timely technical info.
Go to: http://my.mcafee.com/content/SNS_Subscription_Center
The information contained in this email message may be privileged, confidential and protected from disclosure. If you are not the intended recipient, any review, dissemination, distribution or copying is strictly prohibited. If you have received this email message in error, please notify the sender by reply email and delete the message and any attachments.
--
To unsubscribe, send a message with 'unsubscribe linux-mm' in
the body to majordomo@kvack.org. For more info on Linux MM,
see: http://www.linux-mm.org/ .
Don't email: <a href=mailto:"dont@kvack.org"> email@kvack.org </a>
^ permalink raw reply [flat|nested] 10+ messages in thread
end of thread, other threads:[~2015-10-08 9:46 UTC | newest]
Thread overview: 10+ messages (download: mbox.gz / follow: Atom feed)
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2015-10-08 7:46 SR # <4-10997886031> Performance issues MB McAfee SR Update
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2015-10-08 9:41 MB McAfee SR Update
2015-10-08 9:18 MB McAfee SR Update
2015-10-08 9:33 ` Oleksandr Chernykh
2015-10-08 5:08 MB McAfee SR Update
2015-10-06 7:18 MB McAfee SR Update
2015-10-02 5:36 MB McAfee SR Update
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