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* [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1]
@ 2019-10-08 16:42 Bjorn Helgaas
  2019-10-09  4:05 ` Mika Westerberg
  0 siblings, 1 reply; 6+ messages in thread
From: Bjorn Helgaas @ 2019-10-08 16:42 UTC (permalink / raw)
  To: linux-pci
  Cc: Andreas Noever, Michael Jamet, Mika Westerberg, Yehezkel Bernat,
	AceLan Kao

AceLan, do you know if this is a regression and if so, when it was
introduced?

----- Forwarded message from bugzilla-daemon@bugzilla.kernel.org -----

Date: Tue, 08 Oct 2019 02:56:27 +0000
From: bugzilla-daemon@bugzilla.kernel.org
To: bjorn@helgaas.com
Subject: [Bug 205119] New: It takes long time to wake up from s2idle on Dell
	XPS 7390 2-in-1
Message-ID: <bug-205119-41252@https.bugzilla.kernel.org/>

https://bugzilla.kernel.org/show_bug.cgi?id=205119

            Bug ID: 205119
           Summary: It takes long time to wake up from s2idle on Dell XPS
                    7390 2-in-1
           Product: Drivers
           Version: 2.5
    Kernel Version: 5.4-rc2
          Hardware: All
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: normal
          Priority: P1
         Component: PCI
          Assignee: drivers_pci@kernel-bugs.osdl.org
          Reporter: acelan@gmail.com
        Regression: No

Created attachment 285395
  --> https://bugzilla.kernel.org/attachment.cgi?id=285395&action=edit
dmesg log

1. Enter s2idle at 28.39s
2. Press power button at 246.10s
3. The machine stuck until 412.30s and spit out thunderbolt warning messages
4. thunderbolt port keeps working after s2idle, plug-in Dell WD19TB
dock(472.45s), and the "boltctl list" shows the dock info correctly.

BTW, I also found that there are 2 tbt ports on the machine, and if I plug in
one TBT dock, and the wakeup time could be reduced by 80 seconds. And if I plug
in 2 docks in both TBT ports, the machine wakes up from s2idle quick enough as
the normal system.

I believe the 2 lines are related.
[  330.388604] thunderbolt 0000:00:0d.3: failed to send driver ready to ICM
[  412.308083] thunderbolt 0000:00:0d.2: failed to send driver ready to ICM

-- 
You are receiving this mail because:
You are watching the assignee of the bug.

----- End forwarded message -----

^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1]
  2019-10-08 16:42 [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1] Bjorn Helgaas
@ 2019-10-09  4:05 ` Mika Westerberg
  2019-10-09  7:50   ` AceLan Kao
  0 siblings, 1 reply; 6+ messages in thread
From: Mika Westerberg @ 2019-10-09  4:05 UTC (permalink / raw)
  To: Bjorn Helgaas
  Cc: linux-pci, Andreas Noever, Michael Jamet, Yehezkel Bernat, AceLan Kao

Hi,

Most likely not a regression as Ice Lake support was just added in
v5.4-rc1.

@AceLan, I've seen similar issue before and that was fixed by a BIOS/FW
upgrade. Can you check if there is newer BIOS/FW for that system and see
if it helps?

Let's continue debugging on bugzilla.

On Tue, Oct 08, 2019 at 11:42:32AM -0500, Bjorn Helgaas wrote:
> AceLan, do you know if this is a regression and if so, when it was
> introduced?
> 
> ----- Forwarded message from bugzilla-daemon@bugzilla.kernel.org -----
> 
> Date: Tue, 08 Oct 2019 02:56:27 +0000
> From: bugzilla-daemon@bugzilla.kernel.org
> To: bjorn@helgaas.com
> Subject: [Bug 205119] New: It takes long time to wake up from s2idle on Dell
> 	XPS 7390 2-in-1
> Message-ID: <bug-205119-41252@https.bugzilla.kernel.org/>
> 
> https://bugzilla.kernel.org/show_bug.cgi?id=205119
> 
>             Bug ID: 205119
>            Summary: It takes long time to wake up from s2idle on Dell XPS
>                     7390 2-in-1
>            Product: Drivers
>            Version: 2.5
>     Kernel Version: 5.4-rc2
>           Hardware: All
>                 OS: Linux
>               Tree: Mainline
>             Status: NEW
>           Severity: normal
>           Priority: P1
>          Component: PCI
>           Assignee: drivers_pci@kernel-bugs.osdl.org
>           Reporter: acelan@gmail.com
>         Regression: No
> 
> Created attachment 285395
>   --> https://bugzilla.kernel.org/attachment.cgi?id=285395&action=edit
> dmesg log
> 
> 1. Enter s2idle at 28.39s
> 2. Press power button at 246.10s
> 3. The machine stuck until 412.30s and spit out thunderbolt warning messages
> 4. thunderbolt port keeps working after s2idle, plug-in Dell WD19TB
> dock(472.45s), and the "boltctl list" shows the dock info correctly.
> 
> BTW, I also found that there are 2 tbt ports on the machine, and if I plug in
> one TBT dock, and the wakeup time could be reduced by 80 seconds. And if I plug
> in 2 docks in both TBT ports, the machine wakes up from s2idle quick enough as
> the normal system.
> 
> I believe the 2 lines are related.
> [  330.388604] thunderbolt 0000:00:0d.3: failed to send driver ready to ICM
> [  412.308083] thunderbolt 0000:00:0d.2: failed to send driver ready to ICM
> 
> -- 
> You are receiving this mail because:
> You are watching the assignee of the bug.
> 
> ----- End forwarded message -----

^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1]
  2019-10-09  4:05 ` Mika Westerberg
@ 2019-10-09  7:50   ` AceLan Kao
  2019-10-09  7:56     ` Mika Westerberg
  0 siblings, 1 reply; 6+ messages in thread
From: AceLan Kao @ 2019-10-09  7:50 UTC (permalink / raw)
  To: Mika Westerberg
  Cc: Bjorn Helgaas, Linux PCI, Andreas Noever, Michael Jamet, Yehezkel Bernat

Right, the issue happens after we backport some ICL thunderbolt
patches to 5.3 kernel.
There is a new BIOS v1.0.13 on dell website, but it requires windows
to upgrade it, I'll try it later.

Mika Westerberg <mika.westerberg@linux.intel.com> 於 2019年10月9日 週三 下午12:05寫道:
>
> Hi,
>
> Most likely not a regression as Ice Lake support was just added in
> v5.4-rc1.
>
> @AceLan, I've seen similar issue before and that was fixed by a BIOS/FW
> upgrade. Can you check if there is newer BIOS/FW for that system and see
> if it helps?
>
> Let's continue debugging on bugzilla.
>
> On Tue, Oct 08, 2019 at 11:42:32AM -0500, Bjorn Helgaas wrote:
> > AceLan, do you know if this is a regression and if so, when it was
> > introduced?
> >
> > ----- Forwarded message from bugzilla-daemon@bugzilla.kernel.org -----
> >
> > Date: Tue, 08 Oct 2019 02:56:27 +0000
> > From: bugzilla-daemon@bugzilla.kernel.org
> > To: bjorn@helgaas.com
> > Subject: [Bug 205119] New: It takes long time to wake up from s2idle on Dell
> >       XPS 7390 2-in-1
> > Message-ID: <bug-205119-41252@https.bugzilla.kernel.org/>
> >
> > https://bugzilla.kernel.org/show_bug.cgi?id=205119
> >
> >             Bug ID: 205119
> >            Summary: It takes long time to wake up from s2idle on Dell XPS
> >                     7390 2-in-1
> >            Product: Drivers
> >            Version: 2.5
> >     Kernel Version: 5.4-rc2
> >           Hardware: All
> >                 OS: Linux
> >               Tree: Mainline
> >             Status: NEW
> >           Severity: normal
> >           Priority: P1
> >          Component: PCI
> >           Assignee: drivers_pci@kernel-bugs.osdl.org
> >           Reporter: acelan@gmail.com
> >         Regression: No
> >
> > Created attachment 285395
> >   --> https://bugzilla.kernel.org/attachment.cgi?id=285395&action=edit
> > dmesg log
> >
> > 1. Enter s2idle at 28.39s
> > 2. Press power button at 246.10s
> > 3. The machine stuck until 412.30s and spit out thunderbolt warning messages
> > 4. thunderbolt port keeps working after s2idle, plug-in Dell WD19TB
> > dock(472.45s), and the "boltctl list" shows the dock info correctly.
> >
> > BTW, I also found that there are 2 tbt ports on the machine, and if I plug in
> > one TBT dock, and the wakeup time could be reduced by 80 seconds. And if I plug
> > in 2 docks in both TBT ports, the machine wakes up from s2idle quick enough as
> > the normal system.
> >
> > I believe the 2 lines are related.
> > [  330.388604] thunderbolt 0000:00:0d.3: failed to send driver ready to ICM
> > [  412.308083] thunderbolt 0000:00:0d.2: failed to send driver ready to ICM
> >
> > --
> > You are receiving this mail because:
> > You are watching the assignee of the bug.
> >
> > ----- End forwarded message -----



-- 
Chia-Lin Kao(AceLan)
http://blog.acelan.idv.tw/
E-Mail: acelan.kaoATcanonical.com (s/AT/@/)

^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1]
  2019-10-09  7:50   ` AceLan Kao
@ 2019-10-09  7:56     ` Mika Westerberg
  2019-10-10  8:09       ` Yehezkel Bernat
  0 siblings, 1 reply; 6+ messages in thread
From: Mika Westerberg @ 2019-10-09  7:56 UTC (permalink / raw)
  To: AceLan Kao
  Cc: Bjorn Helgaas, Linux PCI, Andreas Noever, Michael Jamet, Yehezkel Bernat

On Wed, Oct 09, 2019 at 03:50:25PM +0800, AceLan Kao wrote:
> Right, the issue happens after we backport some ICL thunderbolt
> patches to 5.3 kernel.

Does it happen only with backported patches or does it also happen with
the mainline?

> There is a new BIOS v1.0.13 on dell website, but it requires windows
> to upgrade it, I'll try it later.

OK, thanks.

^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1]
  2019-10-09  7:56     ` Mika Westerberg
@ 2019-10-10  8:09       ` Yehezkel Bernat
  2019-10-14  5:54         ` AceLan Kao
  0 siblings, 1 reply; 6+ messages in thread
From: Yehezkel Bernat @ 2019-10-10  8:09 UTC (permalink / raw)
  To: Mika Westerberg
  Cc: AceLan Kao, Bjorn Helgaas, Linux PCI, Andreas Noever, Michael Jamet

On Wed, Oct 9, 2019 at 10:56 AM Mika Westerberg
<mika.westerberg@linux.intel.com> wrote:
>
> On Wed, Oct 09, 2019 at 03:50:25PM +0800, AceLan Kao wrote:
>
> > There is a new BIOS v1.0.13 on dell website, but it requires windows
> > to upgrade it, I'll try it later.
>
> OK, thanks.

I'd try to check fwupd if you haven't tried it yet.
Dell FW is usually available there.

^ permalink raw reply	[flat|nested] 6+ messages in thread

* Re: [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1]
  2019-10-10  8:09       ` Yehezkel Bernat
@ 2019-10-14  5:54         ` AceLan Kao
  0 siblings, 0 replies; 6+ messages in thread
From: AceLan Kao @ 2019-10-14  5:54 UTC (permalink / raw)
  To: Yehezkel Bernat
  Cc: Mika Westerberg, Bjorn Helgaas, Linux PCI, Andreas Noever, Michael Jamet

After upgrade the BIOS to v1.0.13, the issue is gone.
Thanks.

Yehezkel Bernat <yehezkelshb@gmail.com> 於 2019年10月10日 週四 下午4:09寫道:
>
> On Wed, Oct 9, 2019 at 10:56 AM Mika Westerberg
> <mika.westerberg@linux.intel.com> wrote:
> >
> > On Wed, Oct 09, 2019 at 03:50:25PM +0800, AceLan Kao wrote:
> >
> > > There is a new BIOS v1.0.13 on dell website, but it requires windows
> > > to upgrade it, I'll try it later.
> >
> > OK, thanks.
>
> I'd try to check fwupd if you haven't tried it yet.
> Dell FW is usually available there.



-- 
Chia-Lin Kao(AceLan)
http://blog.acelan.idv.tw/
E-Mail: acelan.kaoATcanonical.com (s/AT/@/)

^ permalink raw reply	[flat|nested] 6+ messages in thread

end of thread, other threads:[~2019-10-14  5:55 UTC | newest]

Thread overview: 6+ messages (download: mbox.gz / follow: Atom feed)
-- links below jump to the message on this page --
2019-10-08 16:42 [bugzilla-daemon@bugzilla.kernel.org: [Bug 205119] New: It takes long time to wake up from s2idle on Dell XPS 7390 2-in-1] Bjorn Helgaas
2019-10-09  4:05 ` Mika Westerberg
2019-10-09  7:50   ` AceLan Kao
2019-10-09  7:56     ` Mika Westerberg
2019-10-10  8:09       ` Yehezkel Bernat
2019-10-14  5:54         ` AceLan Kao

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