* [Bug 215490] New: Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0
@ 2022-01-13 16:37 bugzilla-daemon
2022-01-13 16:40 ` [Bug 215490] " bugzilla-daemon
` (3 more replies)
0 siblings, 4 replies; 5+ messages in thread
From: bugzilla-daemon @ 2022-01-13 16:37 UTC (permalink / raw)
To: linux-usb
https://bugzilla.kernel.org/show_bug.cgi?id=215490
Bug ID: 215490
Summary: Logitech Brio doesn't initialise on USB 3.0 port of
Asus M5A97 Evo R2.0
Product: Drivers
Version: 2.5
Kernel Version: 5.15.13
Hardware: x86-64
OS: Linux
Tree: Mainline
Status: NEW
Severity: normal
Priority: P1
Component: USB
Assignee: drivers_usb@kernel-bugs.kernel.org
Reporter: nouveau@spliet.org
Regression: No
Overview:
When plugging in the Logitech Brio Pro (UVC-compatible) webcam into a USB 3.0
superspeed port, the device doesn't initialise properly. Dmesg contains the
following:
[ 8014.615870] usb 11-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 8019.973226] usb 11-1: unable to read config index 0 descriptor/all
[ 8019.973237] usb 11-1: can't read configurations, error -110
[ 8020.269331] usb 11-1: new SuperSpeed USB device number 3 using xhci_hcd
[ 8025.644686] usb 11-1: unable to read config index 0 descriptor/all
[ 8025.644697] usb 11-1: can't read configurations, error -110
[ 8025.652808] usb usb11-port1: attempt power cycle
The same camera works in any of the USB 2.0 ports, albeit without 4K support.
On a different machine (Asus PN50), the camera works fine in a USB superspeed
port:
[222114.302378] usb 3-1: new SuperSpeed USB device number 2 using xhci_hcd
[222114.320421] usb 3-1: New USB device found, idVendor=046d, idProduct=085e,
bcdDevice= 3.17
[222114.320431] usb 3-1: New USB device strings: Mfr=0, Product=2,
SerialNumber=3
[222114.320434] usb 3-1: Product: Logitech BRIO
[222114.320437] usb 3-1: SerialNumber: 90A3845D
[222114.328549] input: Logitech BRIO Consumer Control as
/devices/pci0000:00/0000:00:01.2/0000:01:00.0/usb3/3-1/3-1:1.5/0003:046D:085E.000A/input/input24
[222114.380587] hid-generic 0003:046D:085E.000A: input,hidraw2: USB HID v1.11
Device [Logitech BRIO] on usb-0000:01:00.0-1/input5
[222114.409388] mc: Linux media interface: v0.10
[222114.428046] videodev: Linux video capture interface: v2.00
[222114.459729] usb 3-1: current rate 16000 is different from the runtime rate
24000
[222114.469733] usb 3-1: current rate 16000 is different from the runtime rate
32000
[222114.479730] usb 3-1: current rate 16000 is different from the runtime rate
48000
[222114.531631] usbcore: registered new interface driver snd-usb-audio
[222114.531771] usb 3-1: Found UVC 1.00 device Logitech BRIO (046d:085e)
[222114.557894] input: Logitech BRIO as
/devices/pci0000:00/0000:00:01.2/0000:01:00.0/usb3/3-1/3-1:1.0/input/input25
[222114.558136] usbcore: registered new interface driver uvcvideo
[222114.609743] usb 3-1: current rate 16000 is different from the runtime rate
48000
[222114.629786] usb 3-1: current rate 16000 is different from the runtime rate
48000
[222114.644731] usb 3-1: current rate 16000 is different from the runtime rate
48000
Steps to Reproduce:
- Plug the camera's USB cable into any USB 3.0 SS port on the Asus M5A97 Evo
R2.0
Actual Results:
Error messages in the kernel log
Expected Results:
A functioning webcam
Build Date & Hardware:
- kernel 5.15.13-200.fc35.x86_64
- Asus M5A97 Evo R2.0
- Logitech Brio Pro
Additional Information:
Downstream bug report: https://bugzilla.redhat.com/show_bug.cgi?id=2040321
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* [Bug 215490] Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0
2022-01-13 16:37 [Bug 215490] New: Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0 bugzilla-daemon
@ 2022-01-13 16:40 ` bugzilla-daemon
2022-01-13 16:41 ` bugzilla-daemon
` (2 subsequent siblings)
3 siblings, 0 replies; 5+ messages in thread
From: bugzilla-daemon @ 2022-01-13 16:40 UTC (permalink / raw)
To: linux-usb
https://bugzilla.kernel.org/show_bug.cgi?id=215490
--- Comment #1 from Roy (nouveau@spliet.org) ---
Created attachment 300261
--> https://bugzilla.kernel.org/attachment.cgi?id=300261&action=edit
Full kernel log.
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* [Bug 215490] Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0
2022-01-13 16:37 [Bug 215490] New: Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0 bugzilla-daemon
2022-01-13 16:40 ` [Bug 215490] " bugzilla-daemon
@ 2022-01-13 16:41 ` bugzilla-daemon
2022-01-20 11:40 ` bugzilla-daemon
2022-09-24 1:07 ` bugzilla-daemon
3 siblings, 0 replies; 5+ messages in thread
From: bugzilla-daemon @ 2022-01-13 16:41 UTC (permalink / raw)
To: linux-usb
https://bugzilla.kernel.org/show_bug.cgi?id=215490
--- Comment #2 from Roy (nouveau@spliet.org) ---
Probably worth noting that USB 3.0 superspeed is provided by
03:00.0 USB controller: ASMedia Technology Inc. ASM1042 SuperSpeed USB Host
Controller
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* [Bug 215490] Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0
2022-01-13 16:37 [Bug 215490] New: Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0 bugzilla-daemon
2022-01-13 16:40 ` [Bug 215490] " bugzilla-daemon
2022-01-13 16:41 ` bugzilla-daemon
@ 2022-01-20 11:40 ` bugzilla-daemon
2022-09-24 1:07 ` bugzilla-daemon
3 siblings, 0 replies; 5+ messages in thread
From: bugzilla-daemon @ 2022-01-20 11:40 UTC (permalink / raw)
To: linux-usb
https://bugzilla.kernel.org/show_bug.cgi?id=215490
Roy (nouveau@spliet.org) changed:
What |Removed |Added
----------------------------------------------------------------------------
Kernel Version|5.15.13 |5.16.1
--- Comment #3 from Roy (nouveau@spliet.org) ---
Re-tried with kernel 5.16.1
(https://koji.fedoraproject.org/koji/buildinfo?buildID=1878500), to no avail.
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* [Bug 215490] Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0
2022-01-13 16:37 [Bug 215490] New: Logitech Brio doesn't initialise on USB 3.0 port of Asus M5A97 Evo R2.0 bugzilla-daemon
` (2 preceding siblings ...)
2022-01-20 11:40 ` bugzilla-daemon
@ 2022-09-24 1:07 ` bugzilla-daemon
3 siblings, 0 replies; 5+ messages in thread
From: bugzilla-daemon @ 2022-09-24 1:07 UTC (permalink / raw)
To: linux-usb
https://bugzilla.kernel.org/show_bug.cgi?id=215490
Marc Collin (collinm@laboiteaprog.com) changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |collinm@laboiteaprog.com
--- Comment #4 from Marc Collin (collinm@laboiteaprog.com) ---
i have the same issue with kernel 5.19.8 with a lenovo mini5i
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