Redfish Virtual Media return InternalError

Redfish Virtual Media return InternalError

[Brad Chou]

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Hi,
I enable the "DBMCWEB_ENABLE_VM_NBDPROXY" flag in bmcweb by bbappend it :
EXTRA_OECMAKE_append = " \
    -DBMCWEB_ENABLE_VM_NBDPROXY=ON \
"

Then try to use redfish virtual media.
But I got an error return when get into the collection :

$  curl -k -H "X-Auth-Token: $token" https://${bmc}/redfish/v1/Managers/bmc/VirtualMedia
{
  "@odata.id": "/redfish/v1/Managers/bmc/VirtualMedia/",
  "@odata.type": "#VirtualMediaCollection.VirtualMediaCollection",
  "Name": "Virtual Media Services",
  "error": {
    "@Message.ExtendedInfo": [
      {
        "@odata.type": "#Message.v1_0_0.Message",
        "Message": "The request failed due to an internal service error.  The service is still operational.",
        "MessageArgs": [],
        "MessageId": "Base.1.4.0.InternalError",
        "Resolution": "Resubmit the request.  If the problem persists, consider resetting the service.",
        "Severity": "Critical"
      }
    ],
    "code": "Base.1.4.0.InternalError",
    "message": "The request failed due to an internal service error.  The service is still operational."
  }
}


Any idea ?



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Re: Redfish Virtual Media return InternalError

[Anton Kachalov]

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Hey, Brad.

Try to log into the bmc and check the bmcweb logs:

# systemctl status -n 100 bmcweb.status

If it doesn't show anything meaningful, get the "Main PID" and try to
*strace* it (you need to include strace into the builded image).

On Tue, 6 Oct 2020 at 11:20, Brad Chou <bradc@hyvedesignsolutions.com>
wrote:

> Hi,
>
> I enable the “DBMCWEB_ENABLE_VM_NBDPROXY” flag in bmcweb by bbappend it :
>
> EXTRA_OECMAKE_append = " \
>
>     -DBMCWEB_ENABLE_VM_NBDPROXY=ON \
>
> "
>
>
>
> Then try to use redfish virtual media.
>
> But I got an error return when get into the collection :
>
>
>
> $  curl -k -H "X-Auth-Token: $token" https://
> ${bmc}/redfish/v1/Managers/bmc/VirtualMedia
>
> {
>
>   "@odata.id": "/redfish/v1/Managers/bmc/VirtualMedia/",
>
>   "@odata.type": "#VirtualMediaCollection.VirtualMediaCollection",
>
>   "Name": "Virtual Media Services",
>
>   "error": {
>
>     "@Message.ExtendedInfo": [
>
>       {
>
>         "@odata.type": "#Message.v1_0_0.Message",
>
>         "Message": "The request failed due to an internal service error.
> The service is still operational.",
>
>         "MessageArgs": [],
>
>         "MessageId": "Base.1.4.0.InternalError",
>
>         "Resolution": "Resubmit the request.  If the problem persists,
> consider resetting the service.",
>
>         "Severity": "Critical"
>
>       }
>
>     ],
>
>     "code": "Base.1.4.0.InternalError",
>
>     "message": "The request failed due to an internal service error.  The
> service is still operational."
>
>   }
>
> }
>
>
>
>
>
> Any idea ?
>
>
>
>
>

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RE: Redfish Virtual Media return InternalError

[Brad Chou]

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Hi Anton,
I found some clue about this problem.
https://github.com/openbmc/bmcweb/blob/b0ad4de61ddd7872894b6f741156104f0a0c0ee6/redfish-core/lib/virtual_media.hpp#L1062
In virtual_media.hpp, the ObjectMapper failed because it cannot find the "/xyz/openbmc_project/VirtualMedia” object path.
So the problem is why there is no such object available ?
Do I need to start any service that depends by virtual media ?

Thanks
From: Anton Kachalov <rnouse@google.com>
Sent: Thursday, October 8, 2020 3:19 AM
To: Brad Chou <bradc@hyvedesignsolutions.com>
Cc: openbmc@lists.ozlabs.org
Subject: Re: Redfish Virtual Media return InternalError


[External E-mail]

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hey, Brad.

Try to log into the bmc and check the bmcweb logs:

# systemctl status -n 100 bmcweb.status

If it doesn't show anything meaningful, get the "Main PID" and try to strace it (you need to include strace into the builded image).

On Tue, 6 Oct 2020 at 11:20, Brad Chou <bradc@hyvedesignsolutions.com<mailto:bradc@hyvedesignsolutions.com>> wrote:
Hi,
I enable the “DBMCWEB_ENABLE_VM_NBDPROXY” flag in bmcweb by bbappend it :
EXTRA_OECMAKE_append = " \
    -DBMCWEB_ENABLE_VM_NBDPROXY=ON \
"

Then try to use redfish virtual media.
But I got an error return when get into the collection :

$  curl -k -H "X-Auth-Token: $token" https://${bmc}/redfish/v1/Managers/bmc/VirtualMedia<https://$%7bbmc%7d/redfish/v1/Managers/bmc/VirtualMedia>
{
  "@odata.id<http://odata.id>": "/redfish/v1/Managers/bmc/VirtualMedia/",
  "@odata.type": "#VirtualMediaCollection.VirtualMediaCollection",
  "Name": "Virtual Media Services",
  "error": {
    "@Message.ExtendedInfo": [
      {
        "@odata.type": "#Message.v1_0_0.Message",
        "Message": "The request failed due to an internal service error.  The service is still operational.",
        "MessageArgs": [],
        "MessageId": "Base.1.4.0.InternalError",
        "Resolution": "Resubmit the request.  If the problem persists, consider resetting the service.",
        "Severity": "Critical"
      }
    ],
    "code": "Base.1.4.0.InternalError",
    "message": "The request failed due to an internal service error.  The service is still operational."
  }
}


Any idea ?



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