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From: Thorsten Leemhuis <linux@leemhuis.info>
To: Jonathan Corbet <corbet@lwn.net>
Cc: Randy Dunlap <rdunlap@infradead.org>,
	linux-doc@vger.kernel.org, linux-kernel@vger.kernel.org
Subject: [RFC PATCH v2 14/26] docs: reporting-bugs: make users write notes, one for each issue
Date: Thu, 12 Nov 2020 18:58:51 +0100	[thread overview]
Message-ID: <d6b04b9f03272fdcc947fbab0ea941a237fd612a.1605203187.git.linux@leemhuis.info> (raw)
In-Reply-To: <cover.1605203187.git.linux@leemhuis.info>

Tell users to write some rough notes how to reproduce the issue. They
will need those notes soon once they have to reproduce the issue with a
fresh kernel later in the process. At the same time the notes can serve
as basis for the report later.

While at it point out that each report should focus on one issue, as
that is a good time for it: it will make the notes more straight forward
if the reader deal with multiple issues at once.

Signed-off-by: Thorsten Leemhuis <linux@leemhuis.info>
---
 Documentation/admin-guide/reporting-bugs.rst | 36 +++++++++++++++-----
 1 file changed, 27 insertions(+), 9 deletions(-)

diff --git a/Documentation/admin-guide/reporting-bugs.rst b/Documentation/admin-guide/reporting-bugs.rst
index 234731cd0c78..981ddd5a0646 100644
--- a/Documentation/admin-guide/reporting-bugs.rst
+++ b/Documentation/admin-guide/reporting-bugs.rst
@@ -659,6 +659,33 @@ should minimize it:
    like a kernel regression.
 
 
+Document how to reproduce issue
+-------------------------------
+
+    *Write down coarsely how to reproduce the issue. If you deal with multiple
+    issues at once, create separate notes for each of them and make sure they
+    work independently on a freshly booted system. That's needed, as each issue
+    needs to get reported to the kernel developers separately, unless they are
+    strongly entangled.*
+
+If you deal with multiple issues at once, you'll have to report each of them
+separately, as they might be handled by different developers. Describing
+various issues in one report also makes it quite difficult for others to tear
+it apart. Hence, only combine issues in one report if they are very strongly
+entangled.
+
+Additionally, during the reporting process you will have to test if the issue
+happens with other kernel versions. Therefore, it will make your work easier if
+you know exactly how to reproduce an issue quickly on a freshly booted system.
+
+Note: it's often fruitless to report issues that only happened once, as they
+might be caused by a bit flip due to cosmic radiation. That's why you should
+try to rule that out by reproducing the issue before going further. Feel free
+to ignore this advice if you are experienced enough to tell a one-time error
+due to faulty hardware apart from a kernel issue that rarely happens and thus
+is hard to reproduce.
+
+
 .. ############################################################################
 .. Temporary marker added while this document is rewritten. Sections above
 .. are new and dual-licensed under GPLv2+ and CC-BY 4.0, those below are old.
@@ -681,15 +708,6 @@ How to report Linux kernel bugs
 ===============================
 
 
-Tips for reporting bugs
------------------------
-
-It's REALLY important to report bugs that seem unrelated as separate email
-threads or separate bugzilla entries.  If you report several unrelated
-bugs at once, it's difficult for maintainers to tease apart the relevant
-data.
-
-
 Gather information
 ------------------
 
-- 
2.28.0


  parent reply	other threads:[~2020-11-12 18:01 UTC|newest]

Thread overview: 43+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2020-11-12 17:58 [RFC PATCH v2 00/26] Make reporting-bugs easier to grasp and yet more detailed & helpful Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 01/26] docs: reporting-bugs: temporary markers for licensing and diff reasons Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 02/26] docs: reporting-bugs: Create a TLDR how to report issues Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 03/26] docs: reporting-bugs: step-by-step guide on " Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 04/26] docs: reporting-bugs: step-by-step guide for issues in stable & longterm Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 05/26] docs: reporting-bugs: begin reference section providing details Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 06/26] docs: reporting-bugs: point out we only care about fresh vanilla kernels Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 07/26] docs: reporting-bugs: let users classify their issue Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 08/26] docs: reporting-bugs: make readers check the taint flag Thorsten Leemhuis
2020-11-19  0:05   ` Jonathan Corbet
2020-11-19 10:26     ` Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 09/26] docs: reporting-bugs: help users find the proper place for their report Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 10/26] docs: reporting-bugs: remind people to look for existing reports Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 11/26] docs: reporting-bugs: remind people to back up their data Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 12/26] docs: reporting-bugs: tell users to disable DKMS et al Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 13/26] docs: reporting-bugs: point out the environment might be causing issue Thorsten Leemhuis
2020-11-12 17:58 ` Thorsten Leemhuis [this message]
2020-11-12 17:58 ` [RFC PATCH v2 15/26] docs: reporting-bugs: make readers test a fresh kernel Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 16/26] docs: reporting-bugs: let users check taint status again Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 17/26] docs: reporting-bugs: explain options if reproducing on mainline fails Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 18/26] docs: reporting-bugs: let users optimize their notes Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 19/26] docs: reporting-bugs: decode failure messages [need help!] Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 20/26] docs: reporting-bugs: instructions for handling regressions Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 21/26] docs: reporting-bugs: details on writing and sending the report Thorsten Leemhuis
2020-11-19  0:17   ` Jonathan Corbet
2020-11-19  9:42     ` Thorsten Leemhuis
2020-11-12 17:58 ` [RFC PATCH v2 22/26] docs: reporting-bugs: explain what users should do once the report is out Thorsten Leemhuis
2020-11-12 17:59 ` [RFC PATCH v2 23/26] docs: reporting-bugs: details for issues specific to stable and longterm Thorsten Leemhuis
2020-11-12 17:59 ` [RFC PATCH v2 24/26] docs: reporting-bugs: explain why users might get neither reply nor fix Thorsten Leemhuis
2020-11-12 17:59 ` [RFC PATCH v2 25/26] docs: reporting-bugs: explain things could be easier Thorsten Leemhuis
2020-11-12 17:59 ` [RFC PATCH v2 26/26] docs: reporting-bugs: add SPDX tag and license hint, remove markers Thorsten Leemhuis
2020-11-13 22:33 ` [RFC PATCH v2 00/26] Make reporting-bugs easier to grasp and yet more detailed & helpful Jonathan Corbet
2020-11-13 22:47   ` Randy Dunlap
2020-11-15 10:13   ` Thorsten Leemhuis
2020-11-19  0:29     ` Jonathan Corbet
2020-11-19 12:29       ` Thorsten Leemhuis
2020-11-19 16:20         ` Randy Dunlap
2020-11-20 21:59         ` Jonathan Corbet
2020-11-20 10:46       ` Thorsten Leemhuis
2020-11-20 16:27         ` Randy Dunlap
2020-11-20 21:58         ` Jonathan Corbet
2020-11-22  5:33           ` Thorsten Leemhuis
2020-11-22  5:42             ` Randy Dunlap

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