* No sound output on Zen AIO 27 Z272SD_Z272SD @ 2019-04-03 8:32 Kai-Heng Feng 2019-04-03 9:12 ` Kailang 0 siblings, 1 reply; 9+ messages in thread From: Kai-Heng Feng @ 2019-04-03 8:32 UTC (permalink / raw) To: alsa-devel; +Cc: kailang, tiwai, Derek Gordon Hi, Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. We’ve tried "model=alc256-asus-aio” but it doesn’t work. Seems like this platform needs something different than ALC256_FIXUP_ASUS_AIO_GPIO2. [1] https://bugs.launchpad.net/bugs/1821936 Kai-Heng _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* Re: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-03 8:32 No sound output on Zen AIO 27 Z272SD_Z272SD Kai-Heng Feng @ 2019-04-03 9:12 ` Kailang 2019-04-12 1:36 ` 回覆: " Pshou 0 siblings, 1 reply; 9+ messages in thread From: Kailang @ 2019-04-03 9:12 UTC (permalink / raw) To: Kai-Heng Feng, alsa-devel; +Cc: Pshou, tiwai, Derek Gordon Add Pshou. -----Original Message----- From: Kai-Heng Feng <kai.heng.feng@canonical.com> Sent: Wednesday, April 3, 2019 4:33 PM To: alsa-devel@alsa-project.org Cc: tiwai@suse.com; Kailang <kailang@realtek.com>; Derek Gordon <derek@derekgordon.com> Subject: No sound output on Zen AIO 27 Z272SD_Z272SD Hi, Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. We’ve tried "model=alc256-asus-aio” but it doesn’t work. Seems like this platform needs something different than ALC256_FIXUP_ASUS_AIO_GPIO2. [1] https://bugs.launchpad.net/bugs/1821936 Kai-Heng ------Please consider the environment before printing this e-mail. _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* 回覆: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-03 9:12 ` Kailang @ 2019-04-12 1:36 ` Pshou 2019-04-13 11:39 ` Derek Gordon 0 siblings, 1 reply; 9+ messages in thread From: Pshou @ 2019-04-12 1:36 UTC (permalink / raw) To: Kailang, Kai-Heng Feng, alsa-devel; +Cc: tiwai, Derek Gordon Hi, 1. Use Windows to boot to see if there is no sound? If there is no sound in Windows, it may be a problem with codec or amp, to be sent back to ASUS for repair. 2. Please turn on the following values with hda-verb (alsa-tool -> hda-verb) ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 Please turn on the sound(mixer), play a song. If there is a sound. Can Kai-Heng help me get a PATCH file. Best regards pshou -----原始郵件----- 寄件者: Kailang <kailang@realtek.com> 寄件日期: 2019年4月3日 17:12 收件者: Kai-Heng Feng <kai.heng.feng@canonical.com>; alsa-devel@alsa-project.org 副本: tiwai@suse.com; Derek Gordon <derek@derekgordon.com>; Pshou <pshou@realtek.com> 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD Add Pshou. -----Original Message----- From: Kai-Heng Feng <kai.heng.feng@canonical.com> Sent: Wednesday, April 3, 2019 4:33 PM To: alsa-devel@alsa-project.org Cc: tiwai@suse.com; Kailang <kailang@realtek.com>; Derek Gordon <derek@derekgordon.com> Subject: No sound output on Zen AIO 27 Z272SD_Z272SD Hi, Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. We’ve tried "model=alc256-asus-aio” but it doesn’t work. Seems like this platform needs something different than ALC256_FIXUP_ASUS_AIO_GPIO2. [1] https://bugs.launchpad.net/bugs/1821936 Kai-Heng ------Please consider the environment before printing this e-mail. _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* Re: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-12 1:36 ` 回覆: " Pshou @ 2019-04-13 11:39 ` Derek Gordon 2019-04-13 13:55 ` Derek Gordon 0 siblings, 1 reply; 9+ messages in thread From: Derek Gordon @ 2019-04-13 11:39 UTC (permalink / raw) To: Pshou; +Cc: Kai-Heng Feng, alsa-devel, Kailang, tiwai I installed alsa-tools via repo. I booted the latest 4.18.x kernel from Ubuntu. root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 nid = 0x20, verb = 0x500, param = 0x35 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating nid = 0x20, verb = 0x400, param = 0x8968 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 nid = 0x5b, verb = 0x500, param = 0x1 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 nid = 0x5b, verb = 0x400, param = 0x8540 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# No audio for Youtube.com, local MP3, or the "test speakers" option in Ubuntu settings. On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou@realtek.com> wrote: > Hi, > > 1. Use Windows to boot to see if there is no sound? > If there is no sound in Windows, it may be a problem with codec or amp, to > be sent back to ASUS for repair. > > 2. Please turn on the following values with hda-verb (alsa-tool -> > hda-verb) > ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 > ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating > ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 > ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 > > Please turn on the sound(mixer), play a song. > If there is a sound. Can Kai-Heng help me get a PATCH file. > > Best regards > pshou > > -----原始郵件----- > 寄件者: Kailang <kailang@realtek.com> > 寄件日期: 2019年4月3日 17:12 > 收件者: Kai-Heng Feng <kai.heng.feng@canonical.com>; > alsa-devel@alsa-project.org > 副本: tiwai@suse.com; Derek Gordon <derek@derekgordon.com>; Pshou < > pshou@realtek.com> > 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD > > Add Pshou. > > -----Original Message----- > From: Kai-Heng Feng <kai.heng.feng@canonical.com> > Sent: Wednesday, April 3, 2019 4:33 PM > To: alsa-devel@alsa-project.org > Cc: tiwai@suse.com; Kailang <kailang@realtek.com>; Derek Gordon < > derek@derekgordon.com> > Subject: No sound output on Zen AIO 27 Z272SD_Z272SD > > Hi, > > Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. > > We’ve tried "model=alc256-asus-aio” but it doesn’t work. > > Seems like this platform needs something different than > ALC256_FIXUP_ASUS_AIO_GPIO2. > > [1] https://bugs.launchpad.net/bugs/1821936 > > Kai-Heng > > ------Please consider the environment before printing this e-mail. > _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* Re: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-13 11:39 ` Derek Gordon @ 2019-04-13 13:55 ` Derek Gordon 2019-04-15 23:59 ` 回覆: " Pshou 2019-04-18 7:07 ` Pshou 0 siblings, 2 replies; 9+ messages in thread From: Derek Gordon @ 2019-04-13 13:55 UTC (permalink / raw) To: Pshou; +Cc: Kai-Heng Feng, alsa-devel, Kailang, tiwai Okay, just for safe keeping here I tested this on mainline 5.1 as well. Same results. No audio from any sources. On Sat, Apr 13, 2019 at 7:39 AM Derek Gordon <derek@derekgordon.com> wrote: > I installed alsa-tools via repo. > > I booted the latest 4.18.x kernel from Ubuntu. > > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 > SET_COEF_INDEX 0x35 > nid = 0x20, verb = 0x500, param = 0x35 > value = 0x0 > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 > SET_PROC_COEF 0x8968 // set PDB floating > nid = 0x20, verb = 0x400, param = 0x8968 > value = 0x0 > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b > SET_COEF_INDEX 0x01 > nid = 0x5b, verb = 0x500, param = 0x1 > value = 0x0 > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b > SET_PROC_COEF 0x8540 > nid = 0x5b, verb = 0x400, param = 0x8540 > value = 0x0 > root@derek-Zen-AIO-27-Z272SD:/home/derek# > > No audio for Youtube.com, local MP3, or the "test speakers" option in > Ubuntu settings. > > > > > On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou@realtek.com> wrote: > >> Hi, >> >> 1. Use Windows to boot to see if there is no sound? >> If there is no sound in Windows, it may be a problem with codec or amp, >> to be sent back to ASUS for repair. >> >> 2. Please turn on the following values with hda-verb (alsa-tool -> >> hda-verb) >> ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 >> ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating >> ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 >> ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 >> >> Please turn on the sound(mixer), play a song. >> If there is a sound. Can Kai-Heng help me get a PATCH file. >> >> Best regards >> pshou >> >> -----原始郵件----- >> 寄件者: Kailang <kailang@realtek.com> >> 寄件日期: 2019年4月3日 17:12 >> 收件者: Kai-Heng Feng <kai.heng.feng@canonical.com>; >> alsa-devel@alsa-project.org >> 副本: tiwai@suse.com; Derek Gordon <derek@derekgordon.com>; Pshou < >> pshou@realtek.com> >> 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD >> >> Add Pshou. >> >> -----Original Message----- >> From: Kai-Heng Feng <kai.heng.feng@canonical.com> >> Sent: Wednesday, April 3, 2019 4:33 PM >> To: alsa-devel@alsa-project.org >> Cc: tiwai@suse.com; Kailang <kailang@realtek.com>; Derek Gordon < >> derek@derekgordon.com> >> Subject: No sound output on Zen AIO 27 Z272SD_Z272SD >> >> Hi, >> >> Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. >> >> We’ve tried "model=alc256-asus-aio” but it doesn’t work. >> >> Seems like this platform needs something different than >> ALC256_FIXUP_ASUS_AIO_GPIO2. >> >> [1] https://bugs.launchpad.net/bugs/1821936 >> >> Kai-Heng >> >> ------Please consider the environment before printing this e-mail. >> > _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* 回覆: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-13 13:55 ` Derek Gordon @ 2019-04-15 23:59 ` Pshou 2019-04-18 7:07 ` Pshou 1 sibling, 0 replies; 9+ messages in thread From: Pshou @ 2019-04-15 23:59 UTC (permalink / raw) To: Derek Gordon; +Cc: Kai-Heng Feng, alsa-devel, Kailang, tiwai, CHLin Added CHLin 寄件者: Derek Gordon <derek@derekgordon.com> 寄件日期: 2019年4月13日 21:55 收件者: Pshou <pshou@realtek.com> 副本: Kailang <kailang@realtek.com>; Kai-Heng Feng <kai.heng.feng@canonical.com>; alsa-devel@alsa-project.org; tiwai@suse.com 主旨: Re: No sound output on Zen AIO 27 Z272SD_Z272SD Okay, just for safe keeping here I tested this on mainline 5.1 as well. Same results. No audio from any sources. On Sat, Apr 13, 2019 at 7:39 AM Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> wrote: I installed alsa-tools via repo. I booted the latest 4.18.x kernel from Ubuntu. root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 nid = 0x20, verb = 0x500, param = 0x35 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating nid = 0x20, verb = 0x400, param = 0x8968 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 nid = 0x5b, verb = 0x500, param = 0x1 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 nid = 0x5b, verb = 0x400, param = 0x8540 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# No audio for Youtube.com, local MP3, or the "test speakers" option in Ubuntu settings. On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> wrote: Hi, 1. Use Windows to boot to see if there is no sound? If there is no sound in Windows, it may be a problem with codec or amp, to be sent back to ASUS for repair. 2. Please turn on the following values with hda-verb (alsa-tool -> hda-verb) ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 Please turn on the sound(mixer), play a song. If there is a sound. Can Kai-Heng help me get a PATCH file. Best regards pshou -----原始郵件----- 寄件者: Kailang <kailang@realtek.com<mailto:kailang@realtek.com>> 寄件日期: 2019年4月3日 17:12 收件者: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>>; alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org> 副本: tiwai@suse.com<mailto:tiwai@suse.com>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>>; Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD Add Pshou. -----Original Message----- From: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>> Sent: Wednesday, April 3, 2019 4:33 PM To: alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org> Cc: tiwai@suse.com<mailto:tiwai@suse.com>; Kailang <kailang@realtek.com<mailto:kailang@realtek.com>>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> Subject: No sound output on Zen AIO 27 Z272SD_Z272SD Hi, Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. We’ve tried "model=alc256-asus-aio” but it doesn’t work. Seems like this platform needs something different than ALC256_FIXUP_ASUS_AIO_GPIO2. [1] https://bugs.launchpad.net/bugs/1821936 Kai-Heng ------Please consider the environment before printing this e-mail. _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* 回覆: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-13 13:55 ` Derek Gordon 2019-04-15 23:59 ` 回覆: " Pshou @ 2019-04-18 7:07 ` Pshou 2019-04-18 9:53 ` Derek Gordon 1 sibling, 1 reply; 9+ messages in thread From: Pshou @ 2019-04-18 7:07 UTC (permalink / raw) To: Derek Gordon; +Cc: Kai-Heng Feng, alsa-devel, Kailang, tiwai, CHLin This motherboard only supports the WINDOWS series and does not support the LINUX series. You can get the information of WINDOWS SOUND on the official website of ASUS. Best regards Pshou 寄件者: Derek Gordon <derek@derekgordon.com> 寄件日期: 2019年4月13日 21:55 收件者: Pshou <pshou@realtek.com> 副本: Kailang <kailang@realtek.com>; Kai-Heng Feng <kai.heng.feng@canonical.com>; alsa-devel@alsa-project.org; tiwai@suse.com 主旨: Re: No sound output on Zen AIO 27 Z272SD_Z272SD Okay, just for safe keeping here I tested this on mainline 5.1 as well. Same results. No audio from any sources. On Sat, Apr 13, 2019 at 7:39 AM Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> wrote: I installed alsa-tools via repo. I booted the latest 4.18.x kernel from Ubuntu. root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 nid = 0x20, verb = 0x500, param = 0x35 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating nid = 0x20, verb = 0x400, param = 0x8968 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 nid = 0x5b, verb = 0x500, param = 0x1 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 nid = 0x5b, verb = 0x400, param = 0x8540 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# No audio for Youtube.com, local MP3, or the "test speakers" option in Ubuntu settings. On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> wrote: Hi, 1. Use Windows to boot to see if there is no sound? If there is no sound in Windows, it may be a problem with codec or amp, to be sent back to ASUS for repair. 2. Please turn on the following values with hda-verb (alsa-tool -> hda-verb) ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 Please turn on the sound(mixer), play a song. If there is a sound. Can Kai-Heng help me get a PATCH file. Best regards pshou -----原始郵件----- 寄件者: Kailang <kailang@realtek.com<mailto:kailang@realtek.com>> 寄件日期: 2019年4月3日 17:12 收件者: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>>; alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org> 副本: tiwai@suse.com<mailto:tiwai@suse.com>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>>; Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD Add Pshou. -----Original Message----- From: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>> Sent: Wednesday, April 3, 2019 4:33 PM To: alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org> Cc: tiwai@suse.com<mailto:tiwai@suse.com>; Kailang <kailang@realtek.com<mailto:kailang@realtek.com>>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> Subject: No sound output on Zen AIO 27 Z272SD_Z272SD Hi, Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. We’ve tried "model=alc256-asus-aio” but it doesn’t work. Seems like this platform needs something different than ALC256_FIXUP_ASUS_AIO_GPIO2. [1] https://bugs.launchpad.net/bugs/1821936 Kai-Heng ------Please consider the environment before printing this e-mail. _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* Re: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-18 7:07 ` Pshou @ 2019-04-18 9:53 ` Derek Gordon 2019-04-19 3:28 ` 回覆: " Pshou 0 siblings, 1 reply; 9+ messages in thread From: Derek Gordon @ 2019-04-18 9:53 UTC (permalink / raw) To: Pshou; +Cc: Kai-Heng Feng, alsa-devel, Kailang, tiwai, CHLin Almost everything I have owned and only been officially supporting of Windows. That shouldn't mean it's impossible for us to use Linux and a workaround should be available somehow just like it was granted for similar systems recently with newer audio equipment including machines that are new to Asus product line. On Thu, Apr 18, 2019, 3:08 AM Pshou <pshou@realtek.com> wrote: > This motherboard only supports the WINDOWS series and does not support the > LINUX series. > > > > You can get the information of WINDOWS SOUND on the official website of > ASUS. > > > > Best regards > > Pshou > > > > *寄件者:* Derek Gordon <derek@derekgordon.com> > *寄件日期:* 2019年4月13日 21:55 > *收件者:* Pshou <pshou@realtek.com> > *副本:* Kailang <kailang@realtek.com>; Kai-Heng Feng < > kai.heng.feng@canonical.com>; alsa-devel@alsa-project.org; tiwai@suse.com > *主旨:* Re: No sound output on Zen AIO 27 Z272SD_Z272SD > > > > Okay, just for safe keeping here I tested this on mainline 5.1 as well. > Same results. No audio from any sources. > > > > On Sat, Apr 13, 2019 at 7:39 AM Derek Gordon <derek@derekgordon.com> > wrote: > > I installed alsa-tools via repo. > > > > I booted the latest 4.18.x kernel from Ubuntu. > > > > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 > SET_COEF_INDEX 0x35 > > nid = 0x20, verb = 0x500, param = 0x35 > > value = 0x0 > > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 > SET_PROC_COEF 0x8968 // set PDB floating > > nid = 0x20, verb = 0x400, param = 0x8968 > > value = 0x0 > > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b > SET_COEF_INDEX 0x01 > > nid = 0x5b, verb = 0x500, param = 0x1 > > value = 0x0 > > root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b > SET_PROC_COEF 0x8540 > > nid = 0x5b, verb = 0x400, param = 0x8540 > > value = 0x0 > > root@derek-Zen-AIO-27-Z272SD:/home/derek# > > > > No audio for Youtube.com, local MP3, or the "test speakers" option in > Ubuntu settings. > > > > > > > > > > On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou@realtek.com> wrote: > > Hi, > > 1. Use Windows to boot to see if there is no sound? > If there is no sound in Windows, it may be a problem with codec or amp, to > be sent back to ASUS for repair. > > 2. Please turn on the following values with hda-verb (alsa-tool -> > hda-verb) > ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 > ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating > ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 > ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 > > Please turn on the sound(mixer), play a song. > If there is a sound. Can Kai-Heng help me get a PATCH file. > > Best regards > pshou > > -----原始郵件----- > 寄件者: Kailang <kailang@realtek.com> > 寄件日期: 2019年4月3日 17:12 > 收件者: Kai-Heng Feng <kai.heng.feng@canonical.com>; > alsa-devel@alsa-project.org > 副本: tiwai@suse.com; Derek Gordon <derek@derekgordon.com>; Pshou < > pshou@realtek.com> > 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD > > Add Pshou. > > -----Original Message----- > From: Kai-Heng Feng <kai.heng.feng@canonical.com> > Sent: Wednesday, April 3, 2019 4:33 PM > To: alsa-devel@alsa-project.org > Cc: tiwai@suse.com; Kailang <kailang@realtek.com>; Derek Gordon < > derek@derekgordon.com> > Subject: No sound output on Zen AIO 27 Z272SD_Z272SD > > Hi, > > Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. > > We’ve tried "model=alc256-asus-aio” but it doesn’t work. > > Seems like this platform needs something different than > ALC256_FIXUP_ASUS_AIO_GPIO2. > > [1] https://bugs.launchpad.net/bugs/1821936 > > Kai-Heng > > ------Please consider the environment before printing this e-mail. > > _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
* 回覆: No sound output on Zen AIO 27 Z272SD_Z272SD 2019-04-18 9:53 ` Derek Gordon @ 2019-04-19 3:28 ` Pshou 0 siblings, 0 replies; 9+ messages in thread From: Pshou @ 2019-04-19 3:28 UTC (permalink / raw) To: Derek Gordon; +Cc: Kai-Heng Feng, alsa-devel, Kailang, tiwai, CHLin Because the problem involves HDA audio code and I2s two TEAM problems. Our AE tells this motherboard is part of the Windows family. The correct solution is to ask you, ASUS --> Realtek(Audio) --> Linux (ALSA sound driver). 寄件者: Derek Gordon <derek@derekgordon.com> 寄件日期: 2019年4月18日 17:54 收件者: Pshou <pshou@realtek.com> 副本: Kailang <kailang@realtek.com>; Kai-Heng Feng <kai.heng.feng@canonical.com>; alsa-devel@alsa-project.org; tiwai@suse.com; CHLin <doomko@realtek.com> 主旨: Re: No sound output on Zen AIO 27 Z272SD_Z272SD Almost everything I have owned and only been officially supporting of Windows. That shouldn't mean it's impossible for us to use Linux and a workaround should be available somehow just like it was granted for similar systems recently with newer audio equipment including machines that are new to Asus product line. On Thu, Apr 18, 2019, 3:08 AM Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> wrote: This motherboard only supports the WINDOWS series and does not support the LINUX series. You can get the information of WINDOWS SOUND on the official website of ASUS. Best regards Pshou 寄件者: Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> 寄件日期: 2019年4月13日 21:55 收件者: Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> 副本: Kailang <kailang@realtek.com<mailto:kailang@realtek.com>>; Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>>; alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org>; tiwai@suse.com<mailto:tiwai@suse.com> 主旨: Re: No sound output on Zen AIO 27 Z272SD_Z272SD Okay, just for safe keeping here I tested this on mainline 5.1 as well. Same results. No audio from any sources. On Sat, Apr 13, 2019 at 7:39 AM Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> wrote: I installed alsa-tools via repo. I booted the latest 4.18.x kernel from Ubuntu. root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 nid = 0x20, verb = 0x500, param = 0x35 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating nid = 0x20, verb = 0x400, param = 0x8968 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 nid = 0x5b, verb = 0x500, param = 0x1 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# hda-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 nid = 0x5b, verb = 0x400, param = 0x8540 value = 0x0 root@derek-Zen-AIO-27-Z272SD:/home/derek# No audio for Youtube.com, local MP3, or the "test speakers" option in Ubuntu settings. On Thu, Apr 11, 2019 at 9:36 PM Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> wrote: Hi, 1. Use Windows to boot to see if there is no sound? If there is no sound in Windows, it may be a problem with codec or amp, to be sent back to ASUS for repair. 2. Please turn on the following values with hda-verb (alsa-tool -> hda-verb) ./had-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x35 ./had-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x8968 // set PDB floating ./had-verb /dev/snd/hwC0D0 0x5b SET_COEF_INDEX 0x01 ./had-verb /dev/snd/hwC0D0 0x5b SET_PROC_COEF 0x8540 Please turn on the sound(mixer), play a song. If there is a sound. Can Kai-Heng help me get a PATCH file. Best regards pshou -----原始郵件----- 寄件者: Kailang <kailang@realtek.com<mailto:kailang@realtek.com>> 寄件日期: 2019年4月3日 17:12 收件者: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>>; alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org> 副本: tiwai@suse.com<mailto:tiwai@suse.com>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>>; Pshou <pshou@realtek.com<mailto:pshou@realtek.com>> 主旨: RE: No sound output on Zen AIO 27 Z272SD_Z272SD Add Pshou. -----Original Message----- From: Kai-Heng Feng <kai.heng.feng@canonical.com<mailto:kai.heng.feng@canonical.com>> Sent: Wednesday, April 3, 2019 4:33 PM To: alsa-devel@alsa-project.org<mailto:alsa-devel@alsa-project.org> Cc: tiwai@suse.com<mailto:tiwai@suse.com>; Kailang <kailang@realtek.com<mailto:kailang@realtek.com>>; Derek Gordon <derek@derekgordon.com<mailto:derek@derekgordon.com>> Subject: No sound output on Zen AIO 27 Z272SD_Z272SD Hi, Zen AIO 27 Z272SD_Z272SD doesn’t have sound output [1]. We’ve tried "model=alc256-asus-aio” but it doesn’t work. Seems like this platform needs something different than ALC256_FIXUP_ASUS_AIO_GPIO2. [1] https://bugs.launchpad.net/bugs/1821936 Kai-Heng ------Please consider the environment before printing this e-mail. _______________________________________________ Alsa-devel mailing list Alsa-devel@alsa-project.org https://mailman.alsa-project.org/mailman/listinfo/alsa-devel ^ permalink raw reply [flat|nested] 9+ messages in thread
end of thread, other threads:[~2019-04-19 3:28 UTC | newest] Thread overview: 9+ messages (download: mbox.gz / follow: Atom feed) -- links below jump to the message on this page -- 2019-04-03 8:32 No sound output on Zen AIO 27 Z272SD_Z272SD Kai-Heng Feng 2019-04-03 9:12 ` Kailang 2019-04-12 1:36 ` 回覆: " Pshou 2019-04-13 11:39 ` Derek Gordon 2019-04-13 13:55 ` Derek Gordon 2019-04-15 23:59 ` 回覆: " Pshou 2019-04-18 7:07 ` Pshou 2019-04-18 9:53 ` Derek Gordon 2019-04-19 3:28 ` 回覆: " Pshou
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