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From: Randy Dunlap <rdunlap@infradead.org>
To: Thorsten Leemhuis <linux@leemhuis.info>,
	Jonathan Corbet <corbet@lwn.net>
Cc: linux-doc@vger.kernel.org, linux-kernel@vger.kernel.org
Subject: Re: [RFC PATCH v1 02/26] docs: reporting-bugs: Create a TLDR how to report issues
Date: Wed, 11 Nov 2020 19:33:59 -0800	[thread overview]
Message-ID: <7eb95400-5ff1-ef14-d03f-b4d0f7482ac5@infradead.org> (raw)
In-Reply-To: <6a8ffd01-ff1c-284b-42ac-23cd164e0873@leemhuis.info>

On 11/11/20 7:24 AM, Thorsten Leemhuis wrote:
> Am 03.10.20 um 09:27 schrieb Thorsten Leemhuis:
>> Randy, many thanks for looking through this, you feedback is much
>> appreciated! Consider all the obvious spelling and grammatical mistakes
>> you pointed out fixed, I won't mention all of them in this reply to keep
>> things easier to follow.
>>
>> Am 02.10.20 um 04:32 schrieb Randy Dunlap:
>>> On 10/1/20 1:39 AM, Thorsten Leemhuis wrote:
>>> […]
>>>> +<https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/plain/MAINTAINERS>`_
>>>> +how developers of that particular area expect to be told about issues; note,
>>>     for how
>>> ?
>> Not sure myself, but I guess you're right and thus followed your advice :-D
> 
> I'm preparing to send v2 and was a bit unhappy with this and another section when seeing it again after weeks. In the end I reshuffled and rewrote significant parts of it, see below.
> 
> Randy, would be great if you could take another look, but no pressure: just ignore it, if you lack the time or energy.
> 
> ```
> The short guide (aka TL;DR)
> ===========================
> 
> If you're facing multiple issues with the Linux kernel at once, report each separately to its developers. Try your best guess which kernel part might be causing the issue. Check the :ref:`MAINTAINERS <maintainers>` file for how its developers expect to be told about issues. Note, it's rarely `bugzilla.kernel.org <https://bugzilla.kernel.org/>`_, as in almost all cases the report needs to be sent by email!
> 
> Check the destination thoroughly for existing reports; also search the LKML archives and the web. Join existing discussion if you find matches. If you don't find any, install `the latest Linux mainline kernel <https://kernel.org/>`_. Make sure it's vanilla, thus is not patched or using add-on kernel modules. Also ensure the kernel is running in a healthy environment and is not already tainted before the issue occurs.
> 
> If you can reproduce your issue with the mainline kernel, send a report to the destination you determined earlier. Make sure it includes all relevant information, which in case of a regression should mention the change that's causing it which can often can be found with a bisection. Also ensure the report reaches all people that need to know about it, for example the security team, the stable maintainers or the developers of the patch that causes a regression. Once the report it out, answer any questions that might be raised and help where you can. That includes keeping the ball rolling: every time a new rc1 mainline kernel is released, check if the issue is still happening there and attach a status update to your initial report.
> 
> If you can not reproduce the issue with the mainline kernel, consider sticking with it; if you'd like to use an older version line and want to see it fixed there, first make sure it's still supported. Install its latest release as vanilla kernel. If you cannot reproduce the issue there, try to find the commit that fixed it in mainline or any discussion preceding it: those will often mention if backporting is planed or considered impassable. If backporting was not discussed, ask if it's in the cards. In case you don't find

                                       impossible.  ??

 any commits or a preceding discussion, see the Linux-stable mailing list archives for existing reports, as it might be a regression specific to the version line. If it is, it round about needs to be reported like a problem in mainline (including the bisection).

                                 maybe:  it still needs to be reported like

> 
> If you reached this point without a solution, ask for advice one the subsystem's mailing list.
> ```

Otherwise it looks good to me.

thanks.
-- 
~Randy


  reply	other threads:[~2020-11-12  5:36 UTC|newest]

Thread overview: 75+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
2020-10-01  8:39 [RFC PATCH v1 00/26] Make reporting-bugs easier to grasp and yet more detailed Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 01/26] docs: reporting-bugs: temporary markers for licensing and diff reasons Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 02/26] docs: reporting-bugs: Create a TLDR how to report issues Thorsten Leemhuis
2020-10-02  2:32   ` Randy Dunlap
2020-10-03  7:27     ` Thorsten Leemhuis
2020-11-11 15:24       ` Thorsten Leemhuis
2020-11-12  3:33         ` Randy Dunlap [this message]
2020-11-12  4:56           ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 03/26] docs: reporting-bugs: step-by-step guide on " Thorsten Leemhuis
2020-10-02  3:02   ` Randy Dunlap
2020-10-03  8:05     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 04/26] docs: reporting-bugs: step-by-step guide for issues in stable & longterm Thorsten Leemhuis
2020-10-02  3:25   ` Randy Dunlap
2020-10-03  8:24     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 05/26] docs: reporting-bugs: begin reference section providing details Thorsten Leemhuis
2020-10-02 16:49   ` Randy Dunlap
2020-10-03  8:27     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 06/26] docs: reporting-bugs: point out we only care about fresh vanilla kernels Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 07/26] docs: reporting-bugs: let users classify their issue Thorsten Leemhuis
2020-10-02 16:59   ` Randy Dunlap
2020-10-03  9:42     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 08/26] docs: reporting-bugs: make readers check the taint flag Thorsten Leemhuis
2020-10-02 17:08   ` Randy Dunlap
2020-10-03  9:56     ` Thorsten Leemhuis
2020-10-03 17:47       ` Randy Dunlap
2020-10-01  8:39 ` [RFC PATCH v1 09/26] docs: reporting-bugs: help users find the proper place for their report Thorsten Leemhuis
2020-10-04  4:03   ` Randy Dunlap
2020-10-07 12:05     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 10/26] docs: reporting-bugs: remind people to look for existing reports Thorsten Leemhuis
2020-10-02 17:17   ` Randy Dunlap
2020-10-03  9:58     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 11/26] docs: reporting-bugs: remind people to back up their data Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 12/26] docs: reporting-bugs: tell users to disable DKMS et al Thorsten Leemhuis
2020-10-02 17:28   ` Randy Dunlap
2020-10-03  9:59     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 13/26] docs: reporting-bugs: point out the environment might be causing issue Thorsten Leemhuis
2020-10-02 17:32   ` Randy Dunlap
2020-10-03 10:00     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 14/26] docs: reporting-bugs: make users write notes, one for each issue Thorsten Leemhuis
2020-10-02 17:35   ` Randy Dunlap
2020-10-03 10:01     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 15/26] docs: reporting-bugs: make readers test mainline, but leave a loophole Thorsten Leemhuis
2020-10-02 17:51   ` Randy Dunlap
2020-10-03 10:11     ` Thorsten Leemhuis
2020-11-11 15:36       ` Thorsten Leemhuis
2020-11-12  3:42         ` Randy Dunlap
2020-11-12  5:22           ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 16/26] docs: reporting-bugs: let users check taint status again Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 17/26] docs: reporting-bugs: explain options if reproducing on mainline fails Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 18/26] docs: reporting-bugs: let users optimize their notes Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 19/26] docs: reporting-bugs: decode failure messages [need help] Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 20/26] docs: reporting-bugs: instructions for handling regressions Thorsten Leemhuis
2020-10-04  4:03   ` Randy Dunlap
2020-10-04  6:31     ` Thorsten Leemhuis
2020-10-01  8:39 ` [RFC PATCH v1 21/26] docs: reporting-bugs: details on writing and sending the report Thorsten Leemhuis
2020-10-09  2:45   ` Randy Dunlap
2020-10-09  7:38     ` Thorsten Leemhuis
2020-10-01  8:50 ` [RFC PATCH v1 22/26] docs: reporting-bugs: explain what users should do once the report got out Thorsten Leemhuis
2020-10-09 17:37   ` Randy Dunlap
2020-10-11 13:29     ` Thorsten Leemhuis
2020-10-11 15:06       ` Randy Dunlap
2020-10-01  8:50 ` [RFC PATCH v1 23/26] docs: reporting-bugs: details for issues specific to stable and longterm Thorsten Leemhuis
2020-10-09 18:42   ` Randy Dunlap
2020-10-11 13:29     ` Thorsten Leemhuis
2020-10-01  8:50 ` [RFC PATCH v1 24/26] docs: reporting-bugs: explain why users might get neither reply nor fix Thorsten Leemhuis
2020-10-04  4:03   ` Randy Dunlap
2020-10-04  6:35     ` Thorsten Leemhuis
2020-10-01  8:50 ` [RFC PATCH v1 25/26] docs: reporting-bugs: explain things could be easier Thorsten Leemhuis
2020-10-04  4:03   ` Randy Dunlap
2020-10-04  6:36     ` Thorsten Leemhuis
2020-10-01  8:50 ` [RFC PATCH v1 26/26] docs: reporting-bugs: add SPDX tag and license hint, remove markers Thorsten Leemhuis
2020-11-09 11:01 ` [RFC PATCH v1 00/26] Make reporting-bugs easier to grasp and yet more detailed Thorsten Leemhuis
2020-11-09 18:21   ` Jonathan Corbet
2020-11-10 12:01     ` Thorsten Leemhuis
2020-11-10  3:23   ` Randy Dunlap

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