From: Randy Dunlap <rdunlap@infradead.org>
To: Thorsten Leemhuis <linux@leemhuis.info>,
Jonathan Corbet <corbet@lwn.net>
Cc: linux-doc@vger.kernel.org, linux-kernel@vger.kernel.org
Subject: Re: [RFC PATCH v1 02/26] docs: reporting-bugs: Create a TLDR how to report issues
Date: Thu, 1 Oct 2020 19:32:05 -0700 [thread overview]
Message-ID: <8f3fce56-fdc4-c248-05ec-4fda1ee6fc54@infradead.org> (raw)
In-Reply-To: <dc293f6d4f71ea827c861c64e88dfa0316f1d934.1601541165.git.linux@leemhuis.info>
On 10/1/20 1:39 AM, Thorsten Leemhuis wrote:
> Get straight to the point in a few paragraphs instead of forcing users
> to read quite a bit of text, like the old approach did.
>
> All normally needed fits into the first two paragraphs. The third is
> dedicated to issues only happening in stable and longterm kernels, as
> things otherwise get hard to follow. At the end explicitly spell out
> that some issues need to be handled slightly different.
>
> This TLDR naturally leaves lots of details out. But it will be good
> enough in some situations, for example for users that recently reported
> an issue or are familiar with reporting issues to FLOSS projects.
>
> Signed-off-by: Thorsten Leemhuis <linux@leemhuis.info>
> ---
> Documentation/admin-guide/reporting-bugs.rst | 43 ++++++++++++++++++++
> 1 file changed, 43 insertions(+)
>
> diff --git a/Documentation/admin-guide/reporting-bugs.rst b/Documentation/admin-guide/reporting-bugs.rst
> index 4bbb9132782b..7bde6f32ff72 100644
> --- a/Documentation/admin-guide/reporting-bugs.rst
> +++ b/Documentation/admin-guide/reporting-bugs.rst
> @@ -10,6 +10,49 @@ Reporting bugs
> .. inconsistent/not make sense before all patches of the rewrite got applied.
> .. ###########################################################################
>
> +
> +The short guide (aka TL;DR)
> +===========================
> +
> +This is how you report issues with the Linux kernel to its developers:
> +
> +If you deal with multiple issues at once, process each of them separately. Try
> +your best guess which area of the kernel might be responsible for your issue.
> +Check the `MAINTAINERS file
> +<https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/plain/MAINTAINERS>`_
> +how developers of that particular area expect to be told about issues; note,
for how
?
> +it's rarely `bugzilla.kernel.org <https://bugzilla.kernel.org/>`_, as most
> +subsystems expect reports by mail sent to their maintainers and their public
> +mailing list!
> +
> +Check the archives of the determined destination thoroughly for existing
> +reports; also search the LKML archives and the internet as a whole. If you can't
> +find any, install the `latest Linux mainline version <https://kernel.org/>`_.
> +Make sure to use a vanilla kernel and avert any add-on kernel modules externally
> +developed; also ensure the kernel is running in a healthy environment and does
> +not 'taint' itself before the issue occurs. If you can reproduce it, write a
I don't care for "does not 'taint' itself". How about
and is not
already tainted before the issue occurs.
> +report to the destination you determined earlier. Afterwards keep the ball
> +rolling by proactive testing, a status update now and then, and helping where
> +you can.
> +
> +You can't reproduce an issue with mainline you want to see fixed in older
> +version lines? Then make sure the line you care about still gets support.
> +Install its latest release as vanilla kernel. If you can reproduce the issue
Is "vanilla" well understood?
> +there, try to find the commit that fixed it in mainline or any discussion
> +preceding it: those will often mention if backporting is planed or impossible;
> +if not, ask for it. In case you don't find anything, check if it's a regression
> +specific to the version line that need to be bisected and report just like a
that needs
> +problem in mainline with the stable mailing list CCed. If you reached this point
> +without a solution, ask for advice by mailing the subsystem maintainer with the
> +subsystem and stable mailing list in CC.
> +
> +If you deal with a regression, bisect it to find the culprit and CC or forward
> +your report to its developers.
> +
> +Security issues are typically best report privately; also CC the security team
reported
> +or forward your report there.
> +
> +
> .. ############################################################################
> .. Temporary marker added while this document is rewritten. Sections above
> .. are new and dual-licensed under GPLv2+ and CC-BY 4.0, those below are old.
>
--
~Randy
next prev parent reply other threads:[~2020-10-02 2:32 UTC|newest]
Thread overview: 75+ messages / expand[flat|nested] mbox.gz Atom feed top
2020-10-01 8:39 [RFC PATCH v1 00/26] Make reporting-bugs easier to grasp and yet more detailed Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 01/26] docs: reporting-bugs: temporary markers for licensing and diff reasons Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 02/26] docs: reporting-bugs: Create a TLDR how to report issues Thorsten Leemhuis
2020-10-02 2:32 ` Randy Dunlap [this message]
2020-10-03 7:27 ` Thorsten Leemhuis
2020-11-11 15:24 ` Thorsten Leemhuis
2020-11-12 3:33 ` Randy Dunlap
2020-11-12 4:56 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 03/26] docs: reporting-bugs: step-by-step guide on " Thorsten Leemhuis
2020-10-02 3:02 ` Randy Dunlap
2020-10-03 8:05 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 04/26] docs: reporting-bugs: step-by-step guide for issues in stable & longterm Thorsten Leemhuis
2020-10-02 3:25 ` Randy Dunlap
2020-10-03 8:24 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 05/26] docs: reporting-bugs: begin reference section providing details Thorsten Leemhuis
2020-10-02 16:49 ` Randy Dunlap
2020-10-03 8:27 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 06/26] docs: reporting-bugs: point out we only care about fresh vanilla kernels Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 07/26] docs: reporting-bugs: let users classify their issue Thorsten Leemhuis
2020-10-02 16:59 ` Randy Dunlap
2020-10-03 9:42 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 08/26] docs: reporting-bugs: make readers check the taint flag Thorsten Leemhuis
2020-10-02 17:08 ` Randy Dunlap
2020-10-03 9:56 ` Thorsten Leemhuis
2020-10-03 17:47 ` Randy Dunlap
2020-10-01 8:39 ` [RFC PATCH v1 09/26] docs: reporting-bugs: help users find the proper place for their report Thorsten Leemhuis
2020-10-04 4:03 ` Randy Dunlap
2020-10-07 12:05 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 10/26] docs: reporting-bugs: remind people to look for existing reports Thorsten Leemhuis
2020-10-02 17:17 ` Randy Dunlap
2020-10-03 9:58 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 11/26] docs: reporting-bugs: remind people to back up their data Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 12/26] docs: reporting-bugs: tell users to disable DKMS et al Thorsten Leemhuis
2020-10-02 17:28 ` Randy Dunlap
2020-10-03 9:59 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 13/26] docs: reporting-bugs: point out the environment might be causing issue Thorsten Leemhuis
2020-10-02 17:32 ` Randy Dunlap
2020-10-03 10:00 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 14/26] docs: reporting-bugs: make users write notes, one for each issue Thorsten Leemhuis
2020-10-02 17:35 ` Randy Dunlap
2020-10-03 10:01 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 15/26] docs: reporting-bugs: make readers test mainline, but leave a loophole Thorsten Leemhuis
2020-10-02 17:51 ` Randy Dunlap
2020-10-03 10:11 ` Thorsten Leemhuis
2020-11-11 15:36 ` Thorsten Leemhuis
2020-11-12 3:42 ` Randy Dunlap
2020-11-12 5:22 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 16/26] docs: reporting-bugs: let users check taint status again Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 17/26] docs: reporting-bugs: explain options if reproducing on mainline fails Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 18/26] docs: reporting-bugs: let users optimize their notes Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 19/26] docs: reporting-bugs: decode failure messages [need help] Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 20/26] docs: reporting-bugs: instructions for handling regressions Thorsten Leemhuis
2020-10-04 4:03 ` Randy Dunlap
2020-10-04 6:31 ` Thorsten Leemhuis
2020-10-01 8:39 ` [RFC PATCH v1 21/26] docs: reporting-bugs: details on writing and sending the report Thorsten Leemhuis
2020-10-09 2:45 ` Randy Dunlap
2020-10-09 7:38 ` Thorsten Leemhuis
2020-10-01 8:50 ` [RFC PATCH v1 22/26] docs: reporting-bugs: explain what users should do once the report got out Thorsten Leemhuis
2020-10-09 17:37 ` Randy Dunlap
2020-10-11 13:29 ` Thorsten Leemhuis
2020-10-11 15:06 ` Randy Dunlap
2020-10-01 8:50 ` [RFC PATCH v1 23/26] docs: reporting-bugs: details for issues specific to stable and longterm Thorsten Leemhuis
2020-10-09 18:42 ` Randy Dunlap
2020-10-11 13:29 ` Thorsten Leemhuis
2020-10-01 8:50 ` [RFC PATCH v1 24/26] docs: reporting-bugs: explain why users might get neither reply nor fix Thorsten Leemhuis
2020-10-04 4:03 ` Randy Dunlap
2020-10-04 6:35 ` Thorsten Leemhuis
2020-10-01 8:50 ` [RFC PATCH v1 25/26] docs: reporting-bugs: explain things could be easier Thorsten Leemhuis
2020-10-04 4:03 ` Randy Dunlap
2020-10-04 6:36 ` Thorsten Leemhuis
2020-10-01 8:50 ` [RFC PATCH v1 26/26] docs: reporting-bugs: add SPDX tag and license hint, remove markers Thorsten Leemhuis
2020-11-09 11:01 ` [RFC PATCH v1 00/26] Make reporting-bugs easier to grasp and yet more detailed Thorsten Leemhuis
2020-11-09 18:21 ` Jonathan Corbet
2020-11-10 12:01 ` Thorsten Leemhuis
2020-11-10 3:23 ` Randy Dunlap
Reply instructions:
You may reply publicly to this message via plain-text email
using any one of the following methods:
* Save the following mbox file, import it into your mail client,
and reply-to-all from there: mbox
Avoid top-posting and favor interleaved quoting:
https://en.wikipedia.org/wiki/Posting_style#Interleaved_style
* Reply using the --to, --cc, and --in-reply-to
switches of git-send-email(1):
git send-email \
--in-reply-to=8f3fce56-fdc4-c248-05ec-4fda1ee6fc54@infradead.org \
--to=rdunlap@infradead.org \
--cc=corbet@lwn.net \
--cc=linux-doc@vger.kernel.org \
--cc=linux-kernel@vger.kernel.org \
--cc=linux@leemhuis.info \
/path/to/YOUR_REPLY
https://kernel.org/pub/software/scm/git/docs/git-send-email.html
* If your mail client supports setting the In-Reply-To header
via mailto: links, try the mailto: link
Be sure your reply has a Subject: header at the top and a blank line
before the message body.
This is a public inbox, see mirroring instructions
for how to clone and mirror all data and code used for this inbox;
as well as URLs for NNTP newsgroup(s).